[Resolved]  Vodafone India — Blocking of mobile no

Address:

Khordha, Odisha

My son mr sandeep kumar, presently 2nd year student of m. Tech in iit-guwahati (Assam). He is having sumsung mobile phone with dual sim card facility. In which he is having 2 sim cards with
[protected] of orissa number and [protected] of assam number.

During his visit to arunachal pradesh - he lost his mobile. I have contacted vodafone care no - 111 for odisha from [protected] of vodafone orissa at around 12.00 noon on 24.10.2014 - miss madhusmita attended the call and resfused to block the orissa no - [protected].

Immediately i have contacted vodafone care of assam - [protected]. The person who has attended the call from my phone - [protected] of vodafone of orissa. He assured to block my son's assam no - [protected]. This should be what i have expected from vodafone.

Again at around 12.05 pm 24.10.2014 from [protected] of vodafone i dailed 111 one girl attended the call even after explaining everything. She also refused to block the cell number.

It is very suprised that - there is no jsutification for resufing for blocking the number
This call is recorded in my mobile - i can produce you recording version.

Please block both the number of my son immediately - to avoid any future complications
After returning from arunachal pradesh he will apply for duplicate sim card from guwahati assam.

Please take appropriate steps agai9nst both the girls for their non cooperation.
And guide me the procedure for obtaining duplicate / replacement sim card for orissa and assam numbers.

A mohan rao, [protected] mohan.[protected]@bankofindia.Co.In