[Resolved] Vodafone India — Cheating Plans GPRS Scheme not working while using Vodafone Mobile Application : GPRS Bonus 102 at Rs 51 | |||
Dear Consumer, I am the customer to vodafone using [protected] . I am using vodafone provided mobile application to recharge internet package as well mobile recharge.i did my recharge on 14/3/2014 . But there is a problem, when using vodafone application, as per the plan description " Enjoy 300MB of 3G Browsing!, Market Price : 102 Your Price : Rs 51, Rental Discount :Rs 39. 78 S.tax : 11.22 FREE MB valid for 30days . They have clearly said, there is a rental discount for Rs 40 and 300MB 3G data. But neither rental account nor discount added to my account. Please resolve my issue. Screen shots attached. Thanks Regards Rosan Samuel [protected] Was this information helpful? | |||
Complaint marked as Resolved
Today [20/Mar/2014] vodafone care representatives called me. Explained about the plan. There is misunderstanding about plan [GPRS Bonus 102 ] and amount [51] . Finally she clarified with me. The vodafone put back my amount Rs 44 to my main account balance. Thanks for vodafone and consumer complaints efforts resolving my issue. Vodafone India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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i raised my concern with vodafone via mail. But i didn't get any response.
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