Vodafone India — complaint against plan change without confirmation of mob no [protected]

Address:

62ab shivparvati krupa soc near vidyakunj school jamalpore navsari..396445, Navsari, Gujarat, 396445

Dear team,
I do existing client of vodafone... And my mobile no is [protected]...
In this every month my bill was raised abt 120/- rs as i had applied package with 99/- rs + gst... So i had paid every time abt and around 120/-...in between also some bad experience accured with vodafone as some time they are charged for internet and some time charged for any other benefeets like astrology and caller tune and cricket scores...
Now on this month my bill is raise for amount 348/-.. So i do inquiry in vodafone care and ask them why amount is very high... So from there they are give me answer that we had changed you plan from 99/- rs to 299/-.. But as a you are a our preveliage client we are offer this plan in 249/- rs... So with gst your amount is 348/-.. As we are closed your previous plan (99/-) so as per trai rule we manage your plan 99/- rs to 299/-...
My question is that how my previous plan was changed without any intimation and if you have give any intimation then where is my confirmation for change my plan to another plan...
I do very inconviniance with your service regarding to previpiage customer... As a customer of vodafone we are not tolerate this type of misbehaving...
For this i want confirmation regarding plan change and waiver of amount which you raised (348/-)..
Kindly revert me on my personal mail id or given mobile no... Below is a details...


Email id : rinkesh. I. [protected]@relianceada.com
Gandhi. Rinkesh @ yahoo.in
Ph no : [protected] / [protected]

Your regards,
Rinkesh gandhi