Vodafone India — complaint and harassment without information number was disconnected

Address:

Bangalore, Karnataka

Dear Vodafone

Hi my mobile number is xxxxxxxxxit is in a name of sree Lakshmi my wife and Iam the leading catering services in Bangalore I have a hotels in malasia and Singapore I will not pay the bill because of wrong commitment given from your retention team the plan was 299 how come suddenly it was changed to 499 and also one of your agency people are called my wife she is used rash language she said if I not pay the bill she is going to disconnect my alternative number I don't now who has given this kind of permission from Vodafone r you thinking customers are fool even I also a ex employee of Vodafone I have a contact with CEO and Minister levels if I want to do I need 30minutes enough for me to close and I have the recordings also of telecaller as per trai regulations telecallers or collection agency they don't of any rights to cancel alternative numbers and do no harrase the customer

I need full waiver do the need full I hope this will get solve or else I can take action through consumer court and get it resolved

Regards

Kaliaccounts

------ Forwarded message[protected]
From: "Paymentreminder Kar (KAR-NE)"
Date: 09-Mar-2018 13:48
Subject: VODAFONE BILL PAYMENT DUE 01-Feb-2018
To: "KALI.[protected]@GMAIL.COM"
Cc:

Date: 09/03/2018

Ref: BC05

Account no: 70551315

Hello MRS. SREE LAKSHMI H V,

You are our valued customer. We take pride in being able to serve you and have always been happy to help.

We wish to inform you that there is an overdue amount of Rs. 578 in your Vodafone mobile No: The due date for the same was on 19th Feb 2018, which may have missed your attention. We request you to make the payment and stay connected. Your current outstanding amount including 1st Mar 2018 invoice is Rs. 1202.

Kindly ignore if already paid.

We have a host of easy payment options for your convenience.

Online payments through “Quick Bill Pay” on Quick Bill Pay. You can make payment using Credit Card/Debit Card/Net Banking option.
Online payments through “My Vodafone” on My Vodafone. You can also view your bill through the same website.
24*7 Anytime kiosks at Vodafone stores in Bangalore. To locate the nearest Vodafone Store Click Here.
To enroll online for Direct Debit through Credit Card, click here
Call 199 and make your Vodafone bill payment on IVR using your credit card
You can also pay your bill from your m-pesaTM account. To register, dial *400# from your mobile number or visit www.mpesa.in
For any clarifications / assistance in making the payments, please feel free to call

Mr. Sachin on [protected]; Monday to Saturday between 9.30 AM to 6.30 PM

Or mail us at vodafonecare.[protected]@vodafone.com or the same e mail ID should you have any clarifications.

Regards,

Team Vodafone

This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.

Dear Vodafone

Hi my mobile number is xxxxxxxxxit is in a name of sree Lakshmi why you people are giving me a trouble on every time now the number is disconnected so we are going to consumer complaint and I will lodge the case becoz u without inform u are disconnected our business number

I need full waiver do the need full I hope this will get solve or else I can take action through consumer court and get it resolved

Regards

Sreelakshmi
Auditor