[Resolved]  Vodafone India — Connectivity Problem

Address:Kolkata, West Bengal

With deep regret and dissatisfaction I am stating the following with a hope of redress : I am a vodafone customer for the last 14 years with three connections in my name. I am a practising lawyer based in Calcutta practising in High Court at Calcutta with my office at 1B Old Post Office Street Calcutta - 700001. Since February 2015 I have been noticing severe disruption in connectivity sitting in my office. Currently, for the last four days I have a severely disrupted connection in my office where many clients are calling me up on my BSNL land line and complaining about not being able to connect me on my cellular pone. In spite of having a 3G connection I am not being able to connect the Internet as a result I have no access to my mails. Being a loyal Vodafone customer I am suffering severely in my profession as you would appreciate my profession makes it pertinent for me to be accessible to all clients all the time. Surprising to note the signal of connection doesn't show any abnormality but i cant make or receive any call/s sitting in my office and the moment I walk out of my office the pone starts functioning normally. Expecting immediate addressing with permanent solution to my plight failing which I would be forced to shift to some other service provider. Anirban Gupta Advocate Vodafone connection no.[protected]
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Dec 29, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2015
Vodafone India Customer Care's response
Hi Anirban,

Kindly note that your number was busy when we called. Hence we shall call back after sometime.

Regards,
Vodafone India
Verified Support
Apr 08, 2015
Vodafone India Customer Care's response
Hi Anirban,

Please share an alternate number so that we can get in touch with you and update. We haven't received a response when we called your number yesterday. http://bit.ly/1CTkiyp

Regards,
Vodafone India
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