Vodafone India — Deactivation IVR previous services provider bill pending

Aug 14, 2016

Updated by shamimkhan132 i have sent a mail at 'corpcare.[protected]@vodafone.com'

Mail Communication details:
Hi Team,

Please find below mention details as requested against interaction number[protected]


Transaction Details:
Ezetap Txn Id.: [protected]E[protected]
Reference No.: [protected]
Total Amount: INR 716.73
Credit Card No.: *7232
View Receipt
If you find any discrepancy, please contact Bharti Airtel Ltd at [protected]@in.airtel.com.
Thank you for using Ezetap.

From: corpcare.[protected]@vodafone.com [mailto:corpcare.[protected]@vodafone.com]
Sent: Wednesday, August 10, 2016 8:34 PM
To: [protected]@yahoo.co.in
Subject: Deactivation IVR previous services provider bill pending



Dear Mr. Khan,
Thank you for your e-mail dated 09/08/2016, regarding services for your Vodafone mobile number [protected].
With regard to your request, we wish to inform that, kindly provide us payment slip of your previous operator to investigate further for your Vodafone mobile number.

Kindly refer interaction number[protected] for your reference.

Mr. Khan, a simpler and faster way of managing your Vodafone account details online at your convenience on our “My Vodafone” portal on our website. You can carry out an array of services yourself like:

• Review, compare, change talk plans
• Activate / deactivate Value Added Services
• View detailed bills including data sessions in case you are a data user for the last 13 months (including current month) and
• Analyse and pay bills online

Register on My Vodafone by clicking on the following link - https://www.vodafone.in

In case you need further assistance, please do call or e-mail us. We will do our best to help you.

Happy to help,

Shrikant

Vodafone Corporate Relations
Contact numbers:
For any queries call 199 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable)
For any complaints call 198 toll free helpline.
Fax number: +91-[protected]
E-mail: corpcare.[protected]@vodafone.com
Website: www.vodafone.in

Now check and download 13 months’ call details absolutely free for your postpaid



On 8/9/2016 8:03 PM; From: [protected]@yahoo.co.in; To: corpcare.[protected]@vodafone.com; ; ?CC: [protected]@yahoo.co.in; mohammad-shamim.[protected]@capgemini.com; ; Subject: RE: Deactivation IVR previous services provider bill pending;
Hi Team,

Could you please deactivate IVR previous services provider bill pending. I have submitted previous bill as mentioned details in trailing mail.

Please let me know in case any other information required.

Name: Mohammad Shamim Khan

Mobile no: [protected]

Previous provider Name: Bharti Airtel Ltd.

Regards,
Shamim Khan

From: [protected]@ezetap.com [mailto:[protected]@ezetap.com]
Sent: Wednesday, June 22, 2016 3:06 PM
To: [protected]@yahoo.co.in
Subject: Ezetap: Transaction Receipt

Dear Customer,
A Card payment was made using an Ezetap Mobile POS at Bharti Airtel Ltd.
Transaction Details:
Ezetap Txn Id.: [protected]E[protected]
Reference No.: [protected]
Total Amount: INR 716.73
Credit Card No.: *7232
View Receipt
If you find any discrepancy, please contact Bharti Airtel Ltd at [protected]@in.airtel.com.
Thank you for using Ezetap.
Regards,
Ezetap Customer Support
Visit us at www.ezetap.com.