Vodafone India — excess bill

Address:

Matunga east, Mumbai City, Maharashtra, 400019

I am sritharan sundaram and my vodafone postpaid no is [protected]. Recently i got a message from vodafone stating you have extended your credit limit rs 7000. (Last jan 17 to jan 23, 2019 i visited srilanka but i activated international roaming pack and roaming active pack also once i reach mumbai i deactivated the pack after that i received a message that i crossed the limit but i never make a outgoing or received a incoming call during out of india i used wifi and one time i on the mobile data suddenly i off the mobile data even i activated international roaming and pack. I have a doubt on jan 30 i received a msg that i crossed the limit rs 7400 and jan 31 i received a msg that i crossed the limit rs 9400 how can it possible in india u charged me 2000 it shows the vodafone all are cheating. I visited vodafone gallary in chembur near monorail station the very next day i raised the complaint no #[protected] and the vodafone agent advised me nothing to worry about it wait for the bill to come. Today i again got a message stating your limit is extended to rs 9400
my outgoing calls, mobile date got cancelled without any notification to me.
i was at office audit work at virar and was at stand still 4pm to 6pm as i couldn't book la cab like uber or ola call anyone. You can check my bill history and not a single has been missed till data and this is the service you give to your valuable customer.

Even i paid all my monthly rent bill and my roaming active pack bill but my complaints didnt solve. Even many peoples from vodafone like vinoth shinde executive collection team[protected], vijaya borde collection team [protected],[protected] from lower parle calls daily and torturing not only me, my friends and relatives and family members.

i am deeply hurt by the way vodafone has given the service.