Vodafone India — facing the internet problem, sms and calling

 
2 Reviews
 Mohd Syeed Teeli on Jan 15, 2019
My name is mohd syeed teeli. I have ported my airtel postpaid connection into vodafone. Because of internet problems. My mobile no is [protected]. After the activation i am facing the same problem as it was in airtel. The internet sign is showing but it is not browsing. It shows we can not reach the site, time eror, it will take long time and try to your internet connection. When i send the sms it shows sending failed and i called from other numbers to my above number it says number does not exist. Whatever the processes was like manual setting, dats roaming, change of mobile phone, sim one, lte auto connect, restart etc i finished it completely but the problem remains same. What happened to both the airtel and vodafone companies. I lost trust on both companies, espicially i blame their syststem engineers who do have professional conciousness on digital costumer services what they are providing and looking on. As the company have own rules for every process same the contemporary customers have own rules. I wish vodafone care or system engineers will sought out my connection problems with 24 hours. Other wise i have to leave the vodafone family.

facing the internet problem, sms and calling
facing the internet problem, sms and calling

Complaint Status


[Jan 15, 2019] Vodafone India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

A VAS (indiagames wwe zone) is activated without informing anything on msg or mail. And charged total of 900 rs in last 10 months. ie - 90 rs each month.

I want to file a complaint. Where can I do that.

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    Customer satisfaction rating
    18%
    Complaints
    19404
    Pending
    399
    Resolved
    3241
    phone
    +91 22 7171 5000 (HQ)
    location
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Vodafone India - facing the internet problem, sms and calling