[Resolved] Vodafone India — fake call from vodafone to stop the porting request | |||
I have been facing issues with vodafone network since past 4 months (Or maybe more) and planned to port out my mobile number from vodafone to airtel. I successfully completed the documentation related work with airtel and was waiting for the process of porting to complete. Meanwhile, on the very first day, i received a fake call from vodafone but the caller actually pretended to be a representative of airtel, he told me that they (Airtel) are unable to proceed further as vodafone declining to port out because the customer has requested the cancellation. However, i did not talk to any vf rep or requested for any cancellation. This fake caller told me to cancel the current porting request and then generate a new porting request after 2-3 days. He asked me to send the text "stop mnp" to [protected] and share the request number with him. That guy won my trust and i believed in whatever he told me to do. I canceled the porting request under the impression that i am talking to a real agent from airtel. I just wanted to bring your kind attention towards the unfair and unethical business tricks being performed by vf. I received this call from [protected] Was this information helpful? | |||
Apr 3, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 28, 2019 Vodafone India Customer Care's response Hi!Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8 Regards, Vodafone India | |||
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