Vodafone India Complaints & Reviews

Dear sir on 22. Jan 2019 i rechrg from my vodafone app rs 398. Rechrge failed money deducted from bank. Vodafone still not refund my money. All documents bank statement. Transaction i'd provided by me but from other side no any response. Plz sir help me take any strictly action. Sir i attached bank account statement and mail detail. I hope u will solve my problem thx sir

Respect sir/madam,

We at wings hospital, surat would like to register a complaint regarding obscene calls received from a certain number since last 3 days. The mobile number from will we receive call is[protected]. This person is calling repeating on hospital reception[protected] and harassing the on duty lady receptionists with lewd remarks.

We request to block the above said number[protected] and initiate appropriate action

Dear Sir/Madam,

This is Manjunatha U, my Ph: [protected].

I was using Vodafone postpaid but i was not happy with service and charges.
I converted my number from post paid to prepaid.
In the process i have cleared all the dues as per their policy customer need to clear all the dues to convert to prepaid in fact they charged extra i paid complete amount along with prepaid one month recharge amount in advance.
But still I am being charged with post paid bill, they sent bill again.
When I called to customer care they said my number is prepaid only, but no answer for post paid bill. they always saying go to Vodafone store which is too far to me.

Please help regarding this.

Thanks
Manjunatha U
[protected]

Dear team,

Very sorry to write you that i am very harassed by your team.

I am your post paid customer june 2018

Due to poor service i have requested to close my services and i have applied for switch from post paid to pre paid at bhagalpur mini store. Till now it is not converted.

[protected] is very important number for me because it is updated in my all bank account.

I have tried lots of time to get activated but it's not happen.

This is my important no. So requested to active this as soon as possible

Yours truly
Bishwa ranjan pandey
[protected]
[protected]@gmail.com

During a visit to the us, i got a message from vodafone saying that a rental amount of rs. 99 got deducted, without my permission. Now i have negative balance.

Thankfully, i use a data + free calls prepaid package so having a balance isn't a necessity but i still need my balance to be in the positives in case i have an emergency when the pack expires.

Subject :life time validity of "hutch" mobile no "[protected]" :
I have a mobile phone no[protected] sim issed by "hutch". Sim was issued to me with lifetime "incoming call free" facities about in year "2005" when at that time i was working "principal ciass 1"& ast director cumdeputy apprentice advisor at i. T. I gandhidham govt of gujrat now before 2 days has "vodafone" has stopped my icoming call. On contacting "198" they ask me charge with rs.24 to increase validity for "6 month" i asked mr. Pradip about my life incomming call facilities but he inssited for to increase vality by six month i asked get cotact with higher "authority" but hedid'nt.
Asper"diminishing return laws of finance" the present value of "my payment of rs. 1000 i. E.in about 2005 is more than rs. 1, 20, 000 so i reqest trai to give me back rs.1, 20, 000 (One lakh tventy thousand only) or life time validity continued saying sorry to me
Shah navnitllal ambalal 19, mewawalanagar socity kiranpark road navawadaj ahmedabad 380013

Dear sir
I have submitted the letter signed by authorised signatory for coversion from corp to personal a/c of my no [protected] at vodafone office, mulug road, warangal to mr. Anil reddy mobile [protected].in octover 2018.

Who issued me 4g new sim card and told that it will activate after 4 days. Also updated my email for sending the bills.

Sir till the date they have not updated my email so i am not getting my monthly bill to pay the amount. I requested by mail to you and alow them to send nov & dec 2018 bills. Then with much pain i got the bills and they mailed that they have updated the mail and i will get monthly bill regularly, but till the date after my conteneous mails also they are not responding saying that i have to apply again with letter from authorised signatory.
They are threatening that if i failed to pay, my cibil score will be affected,
Sir, i am the only one who is paying the monthly bill without getting hardcopy of bill every month, whithout any internet on my phone, with 2g sim card, and paying every month rs.650/- to rs.680/-.
Even i could not cancel the number by closing my account, you know people are enjoying jio net for 3 months at just rs.450/- but i am paying rs.1800/- for that without internet. My higher officials are serious on me for not having net connection they are not paying the bill amount without bill
I request your kindness that please advise me how to close the a/c with paying total amount to vodafone.
Through your mail i request vodafone that i will not pay the amount without sending the bill by post or mail. Or please convey me the closing amount, i will pay the entire amount and will take new number (Personal)

I was used this no in vodafone prepaid only. I lost it and again i request to give same number in vodafone store room anna nagar chennai. They given a postpaid sim with same no. They told us, we can convert this to prepaid after 90days. Now 6months over, i have cleared all my due and they asking to pay additional amount 299 for new prepaid sim on same no. They are always asking additional amount. Even though from 22nd jan, there is no service on the postpaid bill. I don't know still how much i have to pay to convert this no to prepaid.

Https://shop.vodafone.in/shop/prepaid/easy-online-recharge.jsp

-this vodafone's official site shows that the customer can recharge online, but factually does not allow to recharge online any more. The operator trick the customer into the local store (Dealer / middle agencies) where bill is not provided for the purchase of the prepaid plan. When the customer makes complaints to the customer care of vodafone, they refuse to register the complaints regarding this.

Very deceptive and obscure operation to fool the customer ; it facilitates the dealer / middle agencies to evade the tax where the customer pays the tax for each purchase, but does not get any receipt/ invoice for the purchase.

I have activated red international plan (Rs. 999 / monthly) thru 'my vodafone app' (Service provider's application) on 18th feb-2019. Details of plan activation was received thru sms and also confirmed with customer care executive of service provider.
Have raised complaint[protected] with service provider.
I have called so may time but no positive response from service provider.
As per them their is no issue with their system, however service provider app. Is not showing the latest updates of plan as on 21st feb-2019.
Because of that possibly i'm not getting the benefits of the plan.
Photograph of application status and sms is attached herewith.

Dear sir, i have a corporate connection in the name of m/s pentagon info systems, kottayam, kerala. One of the connection is now used in timing at bangalore. This mobile number does not service in coming and out going sms services for over a period of one month. As this connection is now using by my daughter for her temporary stay in bangalore in connection with employment search.
And sms service is mandatory in connection with employment portals such as nukari.com etc. She is now selected and placement process are on way and otp 's are. Coming every now and then. So please restore sms services to mobile number [protected] without further delay.
Your immediate action in this regard will be highly appreciated.
Thank you.
Jose varghese
Pentagon infosystems.

Refer to all my recharges for last 2years with vodafone and all my complaints for no coverage, no data speed, network conjection, call drop, and so i have taken desion not to waste money eyes so since 28jan 2019 i have stopped recharging. But instead of giving better services the vodafone has stopped my incoming calls.

I have approached mini stores at ambarnath east they have registered my complaints and assured me with resolution and around 2000 coustomers have agreed to discontinue the vodafone service due to this reason.

Through this portal i am requesting you to look into the matter or will approch consumer court.

Mera mobile no. [protected] hai. Company ne is per life time incoming di thi, per ab manmaney tarike se her month 28 din ki valediti ke name se recharge ke liye majboor kiya ja rha hai. Lagatar 3 month se recharge ke bavjud bhi is month 20-2-19 ko recharge n ker paney ki vjah se company ke dwra mery account ke main balance me se 28 din ki valediti ke name se 24rs. Kaat liye gye, agar hum praypt balance honey ke bavjud monthly recharge na ker paye to bhi company jabrdasti humate ac. Se balance kat ti rhengi ye kya shi trika hai? Ye manmaney kyon.

Dear sir/ madam,
I am very old customer of vodafone. I am using mobile no - [protected] since year 2010. Earlier it was post paid connection but in year 2013 i have changed it to pre paid connection and requested for refund of security deposit. I have been told my mini store of vodafone based at dakbunglow road, patna that it will be refunded within 15 working days. This is the matter of year 2014. Since then i visited vodafone office several times and mailed too so many times but i am not getting my security deposit amount of rs. 500. My money is lying since year 2010. Service of this company is very poor and their complaint management cell is even worse. I am not changing the company as i am not getting my security deposit. Please help in getting the amount refunded. Also help me and suggest ways how register complaint against vodafone in consumer forum. Please contact me @ [protected]/[protected] for any update
And help in getting the refund of money deposited.

Regards,
Arjun kr

Dear sir /madam

Mobile no: +91 [[protected]]

Actually this mobile number was registered on my fathers name.

Fathers name kervadiya dineshbhai p.

Address, to. Ratabhe, ta. Halvad, di. Morbi.363330 guj. India

I have been using this number for one year.

I would like to know wether it o somebody's name or my father name.

I want a detail and address of above given vodafone number.+91 [[protected]]

Please mail me. [protected]@gmail.com

My contact no:[protected],, [protected]. Please. My
Dear sir/madam.

લી. આપનો વિશ્વાસુ. Akshay kervadiya

My mother is using [protected] which is a keypad phone, issue is related tariff plan, we took initially 199 basic plan, billing plan which is changed suddenly without customer approval, and after reaching customer care team they are saying like we went to store and activated but actually we didn't do, we have not paid extra amount, due to that they have disconnected incoming and outgoing calls, we sent so many mails to vodafonecare.[protected]@vodafone.com and calls also, every time we are getting acknowledge mail from Vodafone team but no one is responding,
in mail they have mentioned Vodafone office address varun towers2 Begumpet Hyderabad, finally we went to that office and checked with employee, he said like in Warangal someone changed seems, but actually my mother is staying in Anakapalli which is my native place, we have not gone there and we have not requested for anything, we given complaint in begumpet office he said like we will check with store and we will get back and also he given number [protected](Nodal Office), now it’s almost one month is going to finish he is also not responding to my calls and diverting to other number.
We are not able to communicate with my mother from past 4 months,
Is this the way you will respond with customer?
We have converted from prepaid to postpaid is this mistake we did?
Is there any option to change Vodafone plan without customer notice or approval?
Any unknown person can he change others plan?
Really its very worst support team which i have never seen, I am really unhappy with your services and support.
No one is taking quick action and support after doing so many follow-ups and mails.
Please take necessary action.

I am unable to send SMS to 1900 (PORT) from last couple of months. But I am able to sending and receiving the other SMS.
I have required balance, validity and all other required setups in my mobile but still I am not able to send SMS to 1900.
I have reached out Vodafone customer care many times but didn't get proper response. Why should messages are not going to 1900. Does vodafone blocking 1900 to stop porting ....

I, jayanta nandy, having vodafone postpaid connection vide no. [protected] by monthly rental of rs. 148.00.
Suddenly got a sms from vodafone that without my concern they have change my plan to vodafone red of which monthly rental of rs. 299/-.
However, i do not want to change my plan right now and if you close the plan that i have rs. 148.00 per month. Then change my connection from postpaid to prepaid with immediate effect.
Please do the needful at the earliest.

I have been told yesterday that my problem of volte activation and calls drops will be resolved by today with high priority assurance or else this month's bill will be on vodafone. As i can see my problem has no been resolved yet and it passed 24 hrs. I think you better cancelled my bill for this month and start working on my problem to be resolved before you bill me again for the next month. It's very unprofessional and unreliable and unworthy of you to bill the customer every month without resolving my problem with the network as i am unable to make calls which always breaks and call drops. And the network data which is too slow and can be compared to other network's 2g and 3g network speed that's why i still have 100gb data unused in my account as a matter of proof. It will be better if at least now the company starts to work on customer problems and give them better services rather than advertising "every tower an hour" which seems to be fake with your unreliable network which claims to be india's biggest.

And for your information, i have been complaining about the network from the past 4-5 months and volte activation on mail to corporatecare. [protected]@vodafoneidea.com, vodafone on twitter and facebook and on calls and chat to your customer care from 23rd of jan 2019 in which case both are not resolved till date. I have been using vodafone since the past 8 years. If your team fails there will be no more billing on my account and i wanna port my network without a hitch. At least you should have to have some shame on you to make a customer go through all this.

Our connection is corporate in the name rynco orchids. We are not getting bill details to our registered email id is [protected]@ryncorchids.com and [protected]@ryncoorchids.com.
There are 8 numbers in this connection and proper sms and e - bills are not send. Due to this reason payment problem occurs unable to make payment on time. Following are the numbers.
1. [protected]
2. [protected]
3. [protected]
4. [protected]
5. [protected]
6. [protected]
7. [protected]
8. [protected]

Kindly requesting you to send ebills to this id [protected]@agropharma.com to make payment smooth.

Also we want to make a complaint reg network. Data connectivity is very poor in our postpaid comparing to prepaid connections in the same area, and we are paying more without using it. There is no communication officer in our place for proper correspondence.

Hence, requesting to solve the above issues.