Vodafone India Complaints & Reviews

I have been charged ₹1834 for calls i never ever made to 51717, the bill shows several calls with duration of 132 minutes. My phone number is [protected]. I was shocked to receive that bill. I called vodafone customer care to raise the matter but they refused to take my complaint and probe the matter. This is really disturbing as my handset is never used by anyone else. Please look into it. When i googled many people have lodged similar...

I am user of vodafone prepaid. On 7th feb 19, i visited maharajganj district (U. P) in connection with my official engagements. As i am regular visitor to the various places in the district, i know that in the different parts of the district, network don't work. So naturally i did not use my mobile once i am there.in the evening, on my way back to gorakhpur up i tried to make a call but to my dismay i found that voda has deducted rs.99 as...

On 01.11.2018, i recharged my vodafone prepaid number with rs.509 (90 days-unlimited calls-1.5gb/day) & next recharge due date was 29.01.2019.

On 11.01.2019 i. E. 18 days before the due date, i again recharged with rs.399 (84 days-unlimited calls-1gb/day). The new due date should have been 23.04.19 but my account and app showed as 04.04.2019. Also, the data plan has changed to 1gb/day from 11.01.2019.

It was...

Hi,

This is in regard to my number 99*8682 and been using this number for almost 4-5 years now, i have been complaining multiple times in past couple of months regarding the network issue. While 4g suddenly shows only a single tower, 3g shows full tower yet no speed at all and while at 3g, the network keeps switching between 3g and 2g. Adding to this i never get volte services as well.

I went to your outlet...

Dear chandan,

Why again and again i am getting time and not getting a solution. So listen finally from my side that i am not going to pay the bill for this month till my network problem not resolve. If you want then you can block my number i don't care. Why will i pay to you without using my full plan. Your technicians also told me that network is very poor at your area and your case is on fast track so your problem will resolve...

This vodafone service contains fake girls on 5512111 (Vodafone chat number) who ask for balance, recharge and are mostly above 30. Vodafone sends the message to the crowd regarding the service. Already on truecaller, it is reported spam by a major crowd of vodafone users. Shame! In a country like india where often many crimes take place about girls and on one hand, where the politicians, society, ngo's are working for the betterment of the...

Vodafone services are getting pathetic day by day.
I can barely use the 4g network of vodafone as it doesn't work always, can't even open a single page. Its worst than 2g.
Everytime i call or someone calls my call gets dropped.
Even the call quality is so poor i can barely hear voices sometimes.
I don't get coverage on most of the places in pune.
Why m i paying monthly for this service when they can't...

This is bring my concern to your notice that i had very bad experience with the way your, vodafone customer service and not even understand the problem. Just blaming the customer and sending demand notice which highly condemned.. I would request you appointment a appropriate team to investigate the issue to avoid these scenario.
I have upraised this issue with ceo of vodafone and the law team but no proper response.

I...

Beware!! All the corporate connection holders in kerala. Vodafone has recently changed the tariff plan - ker_sme_99_ plan_2256287 without consumers notice. When contacted the customer service (Via chat) an agent named - rithvika mentioned that such changes are common in vodafone and they do not necessarily inform the consumers. To my surprise, only when i made online payment through myvodafone account realized this change in tariff plan from...

Highly frustrated with Vodafone service past several months, primarily due to poor reception and cheating on tariff plans. I had originally requested for
Ker_SME_99_ Plan_2256287 as on 12/08/2017 and this plan has been changed twice without consumer notice on 2 occasions. Cheaters time to port the services....

This is in regard to postpaid connection of vodafone in my name shikha gupta no.[protected]. The bill for bill period 10.01.19 to 09.02.19 invoice number 12wb[protected] dt 10.02.19 for rs.2699.84 p for mobile number [protected].
Further in this bill outgoing isd call is reflecting on 04.02.19.
We are using this vodafone post paid number from last 4or 5years. Regularly paying bill on time. Never done isd call. But this time bill...

First of all they cheat by overcharging. After raising the complaint it is closed without listening. Customer care people call and harass you by blaming you and repeating the same thing again and again. Management not available to resolve the issue as no escalation process shared by the team as they don't want to and neither seniors are interested to listen to you. The team refuse to give email id of seniors nor they want to transfer the...

Hi sir/madem,

I received message from vodafone to re-submit photo, id and address proof on 29th jan 2019 even though my mobile no [protected] is linked to aadhar and before i submit proof again my sim got deactivated on 30th jan. I didn't understand why they are asking for address proof again, if they want again atleast they should give some time to re-submit.

So i submitted address proof again at vodafone store...

I ported my airtel number to vodafone and i came into roaming. Now when i call 59059 it aaya that number is incorrect. I have tried customer care multiple times but they don't provide any solution.
I am in trouble as it is my primary number that is used in banking. Please suggest any solution.

I am neither able to find any vodafone store near to my home where i can get any help....

Date - 15 february 2019
Client number - [protected] (Mobile)

Received a message on my mobile "your subscription for funzone pack has been renewed and rs 45 has been deducted".
I never voluntarily subscribed for any such service or asked for its renewal. The message to me came out of the blue.

Resolution - want the deducted amount to be added back along with additional compensation for inconvenience...

Hi.
I cannot send port message to 1900 from my vodafone number [protected]. Everytime i try to send it, it says message cannot be sent. I can send and recieve messages from other numbers. But i cannot send sms to any vodafone cc numbers like 1900, 111 etc. I called up customer care twice, but they were not able to solve this issue. My mobile number
[protected]...

I m not able to make any calls on my first dial and if in second or third dial it ringed there will be either disturbance in calls or voice will get half heard half not.in this 21st century of digital world we won't able to communicate properly. Can't curse more than this. Kindly find a solution for it as soon as possible. I live in the capital of india and there is a network issue. A shameless job.
I m living in rohini delhi sector...

I am using Vodafone since more than decade in my family with having numbers [protected], [protected], [protected] but I would like to highlight our dissatisfaction which leads to this complaint and may end our relationship now for all numbers.

In my one of number [protected], I have requested for SIM upgradation two week back .

I have visited near by Vodafone store in Thane, near R mall and took new 4 G SIM and...

Hi, i would like to complain against Vodaone India. They are extremely unprofessional and incapable o[censored]sing any intelligence in solving a problem.

I have continuously been following up on e-mails/chats/calls but to no avail.

They just want to extort the money from me and are harassing me day and night. If I complain they don't call me and close the ticket I have raised.

PFB the total details....

For past three months i'm walking to vodafone outlet at nsr road, saibaba colony, coimbatore for the conversion of postpaid to prepaid of my number [protected].
All required documents submitted and they gave the prepaid sim card also. But till now i'm in the post paid connection and i am paying heavily in the postpaid scheme.in spite of repeated visit to the outlet, the employees who don't care about the complaints i gave so far. Even...