[Resolved] Vodafone India — fake offer is given to the customer to activate the postpaid connection | |
I have offerd for the vodafone postpaid conncetion 10 days back i was in the docomo the vodafone seles rep as called me and she told that my is offerd for 199 rc of the postpaid connto get the V2V 10pis voda to others is 30pis per min and the STD is 40pise per min ans monthy 12hrs is free for local and dily 100 sms is free, this the offer was offerd to me before activeting the sim, i was confromed many times with sales agent about the offer by calling her, and one if the guy came to home to collect the doc even he side the same offer, but after the activation of the sim my offer is chenged by giving the v2v 30p others 40p std 50p monthly 200 sms free is the way the vodafone do s the bussiness i was fedup on it, ill called to customer care to reise a complent o the issue which as apen to me but no one are helping me in the case . ill called meny time i was spoken with the team led called mis chethana of the operations of the banglore custmore care branch in belendhur office she was promised me stating that she will going to activite the offer but she dint do any thing on the complent she givn the fake promis to the customer and the her manager also was spoken with me even he was promised the same thing even that is fake, this the customer care people r doing it, i doent bother of allthose things ill do soming for it if i dont get my offer which is offered to me . im going mack it big issue on this by sending the mail to all corparets, i have recoreded the voice convesation of the sales agent ill going publish this to mediea also, shame on the network thu is it the way the vodafone wants to do the businees . this is not good .u people are cheating the cusomers to get the business . i want tis problem to be resolved in the span ot time . r ill make it soming over on it ...
Guru Raj
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Jan 7, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jun 30, 2014 Vodafone India Customer Care's response Hello Choki, We did not get any response when we called 7****6***2 at 18:30 PM & 19:45 PM hence request you to share with us your alternate contact number & a suitable time to get in touch with you. Regards, Vodafone. | |
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