Vodafone India — forcefully up-selling to postpaid connection. | |||||
Dear respective sir/madam, I'm a tata docomo user from past 6 years, i requested for a porting through customer care via phone and got the best offer as well. However, when i visited to the vodafone store of kundanahalli 560037 branch. When i spoke to 'nirmal prasad d'he said that there are no such offers/option for pre-paid sim and he forcefully made me to purchase the post paid sim instead of pre-paid. This is happening in all the stores, fooling the customers by saying we can't get pre-paid connection for porting option. This is all to just achieve their incentives and targets. If, i'm not at all interested to purchase the post connection; then it doesn't make any senses to purchase post paid connection. Now i'm actually thinking whether to port or not until and unless i get pre-paid connect. I'm hoping to get this issue resolved as soon as possible. Thanks and regards, Jaikiran kumar a Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
36%
Complaints
27111
Pending
0
Resolved
9561
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment