Vodafone India — fraudulent charges on bill

Address:	122102
Website:	Vodafone bill

Hi sir,

I had this vodafone number [protected] on my co-operate plan, i was promised 32 gb per month and i gb per day, i work in office and get free wifi for 10 hours of my shift, also my current bill usage is 11gb which is not even half of 32 gb. Still i am being charged 499 rs for 1gb extra internet whereas my entire plan is 349 rs for 32 gb and they are charging me 500 rs for 1gb and the excuse they say is one day i used more than 1gb on 18 th of september. Also i never use even 1gb and my total internet usage is 11gb. It seems to me like a fraud that is happening. So i am also going to report this to higher authorities as i haven’t even used my plan internet and i was never told about any capping for 1 gb per day. I also have vodafone app and i monitor it on regular basis and i believe i have never used any extra as my total usage is 11 gb for the entire month. I think you do not deliver what you promise so i am thinking to port my number to airtel as there is no such capping over there also i get internet carried forward not only for a day but for the coming month. I feel cheated so i will report this on the site and everywhere as this is an absolute fraud.

Aparna