Vodafone India — Iroamfree 28 plan unethical charges
Maharashtra, Pune, Maharashtra, Pune District, Maharashtra, India
Mamajhisunilk2 on Feb 28, 2019
Referring to below benefits for inr 6995 plan:
In 20 countries including the us, uae, singapore, thailand, malaysia, uk, new zealand & more destinations enjoy free data up to 15gb (Rs.1/mb after 15gb) free sms & free incoming calls. Plus 120mins free outgoing calls (Local & to india), after 120 mins re.1/min.in 42 other countries, enjoy 5gb data (Re.1/mb after 5gb) & 100 free sms (Re.1/sms after 100sms). Also enjoy free incoming calls with 500mins free outgoing calls (Local & to india), after 500 mins re.1/min. Standard roaming rates apply for outgoing calls to other countries.
I recharged with this pack of inr 6995 for my travel to us. For safer side i had maintained a balance of inr 1350 in addition to this pack. Now after 120 free outgoing minutes. They exhausted my balance worth 1350 for a 7-10 mins call. I am chasing them since last 3 days indicating my inability to connect with my near ones in india and they simply keep ignoring.
[Feb 28, 2019] Vodafone India customer support has been notified about the posted complaint.
Verified SupportVodafone India Customer Care's response, Feb 28, 2019
That's not the experience we want you to have. We request you to share with us your email id and local contact number for better assistance.
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