[Resolved]  Vodafone India — miscommunication about unlimited call plan

Address:Mohali, Punjab, 140301

Dear team,

My mobile no is [protected]. Network provider is vodafone. I have ported in from airtel to vodafone in the current month. My first recharge was 499/- and plan was unlimited std and local calls with 1gb 4g data/day. But problem is i am not able to call unlimited sometimes its said you have no sufficient balance. Also customer care number 198 is so poor. It's not move to executive after given proper dtmf.

Kindly take care of it and also take proper action.

Thanks and regards
Suprakash
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Jan 18, 2018
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
Vodafone India Customer Care's response
Hi Suprakash!

Please don't worry! We will have this checked and will call you soon with an update.

Regards,
Vodafone India
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