Vodafone India — mnp for [protected]

Address:

Thane, Maharashtra, 421301

I requested for mnp from vodafone postpaid to airtel postpaid on 28 sep 2017 with porting upc code vm117363 and i have completed all the documentation necessary with airtel. After one hours i have make extra amount of 250 rs to vodafone for upcoming bill that is in advance payment. Also i have clear the previous outstanding bill amount before mnp request and bill paid on 23rd sep 17.

But the request has been rejected by vodafone on 04 th oct 2017 with the reason that there is some outstanding bill, in actual bill was cleared before the due date given extra payment also (My vodafone account credited with -250). Again i gave the port request with upc code vm117363 on friday 6th oct 2017. After that, there were no calls or sms from vodafone about the status of mnp.

I have received only one calls from vodafone (Retain team) i. E on 29 friday oct 2017 saying that, please don’t port out, they are unnecessarily harassing me by calling me when clearly told them that i want to port out and don’t want to use vodafone any more with strong reason for network issue at my home address but still no action from them (Compliant given many times about network problem, yet no resolution).

As of now my current outstanding amount is in rs -185, but till now my porting request is under hold from vodafone or in process. I don’t know exact status for that.

Please note: i have asked customer care (199) to take a compliant, but they did not take any complaint on that for mnp, even vodafone store also rejected to take a complaint against retain team

So, kindly check the actually status and take appropriate action for that.

I hope you will understand my problem and give me the correct status for the same.

Thanks and regards
Suhas unchegaonkar
Vodafone number: [protected]