Vodafone India — My number given to someone else without my permission

Address:Kolkata, West Bengal
Website:Vodafone.in

I had to switch to vodafone nano sim from a regular one, which was a postpaid one. The Southern Avenue vodafone staff assured me of a prepaid nano sim after 3 months but later, theyprovided me a prepaid micro sim . I couldnot activate the sim because my handset doesnot support nano sim. They asked for the person with whom the sim was registered to again get a nano sim. That person was out of station and hence I told them to hold my sim number and not to give it to someone else. After 2 and half weeks when that person arrived I revisited the SOUTHERN AVENUE VODAFONE STORE ; they took 300 rupees and told I would get a nano sim. That night they called and told me sorry we have given the number to someone else. This is completely wrong. Now somebody else is picking up on that number and he can now use my whatsapp, my paytm account. My privacy is being stolen. I contacted vodafone customer care and went to vodafone store ( south city). They didnot give me any solution and moreover told me to complain to southern avenue store. I have done that for more than 10 times. All the manager at the Southern Avenue store does is say sorry. I want my number back at any cost. I have been using it for the last 3 years. Shame on Vodafone's customer service.
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Hi,

Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1NLyH5K

Regards,
Vodafone India
Hi Aditya,

Our team tried to contact you but there was no response from your end, however, we shall call back again.

Regards,
Vodafone India

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