Vodafone India — Mydala scam

Address:Kolkata, West Bengal

Yesterday, 10th May, 2015, RS.99 was deducted from mY Vodafone account and I received an SMS saying "Dear Customer, Thank you for buying mydala deals. To enjoy your free deals log on to m.mydala.com. For queries call at[protected]. Enjoy the deal!" To be noted, that I didn't even buy anything remotely close to a mydala deal. And this is not the first time Vodafone has been involved in such a scam. Everytime I call their customer help, they say it because I clicked something on the internet. But is clicking "something" on the internet enough to deduct Rs.99 from the balance? Can I expect https://www.consumercomplaints.in to delve into the matter?
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information