[Resolved] Vodafone India — Network Issue | |||
Hi my name is Rizwan Shaikh...My Mobile num is[protected]...I had complaint to vodafone in may regarding my network issues at home location...Its been more than 1 months since I am following up on the complaint but no one had been able to reply back to me...Whenver I call to them they say the tower in your area is under maintenance and will take time...When asked for refund of money for the services they can't provide...they just transfer saying billing will take care of it..billing says its network problem...when called vodafone complaints on 198 on 12.06.2014 at 16.08hrs a lady from billing answered the call and dint botherd to transfer the call to to supervisor and just kept on hold for 9 minutes...So this is the type of service vodafone is giving to customers...They are just looting the customers as there is no one to question them...When asked they dont reply properly... Want a strict action against this... Was this information helpful? | |||
Dec 8, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Jun 12, 2014 Grahakdev's response Hi Riz
This is a very genuine consumer complaint
You may draft a clear and consise mail and send it to appellate.[protected]@vodafone.com, nodal.[protected]@vodafone.com for your Maharastra region.
You may also call senior management Ms Nidhi Verma at[protected]
Also you can broadcast your complaint on there FAcebook page
https://www.facebook.com/vodafoneIN
Deekha do unhe
Regards
Grahakdev
Verified Support Jun 13, 2014 Vodafone India Customer Care's response Hello Riz Shaikh, Our team is working on your feedback on network. Please allow us 5 working days to get back to you with an update on the same. Thanks for your time on call. Regards, Vodafone. Verified Support Jun 20, 2014 Vodafone India Customer Care's response Hello Riz Shaikh, Please provide us your alternate contact number & a suitable time to get in touch with you since we did not get any response when we called 9****7***5. Regards, Vodafone. Verified Support Jun 23, 2014 Vodafone India Customer Care's response Hello Riz Shaikh, Thanks for your time on call. Our network team is continuously working towards improving the network & do carry out regular network up-gradation activity on the existing cell site to improve the network in your locality. Regards, Vodafone. | |||
 19 Comments | |||
Comments
Hi my name is Premkumar. am already launch a complaint regarding network issue in jubliee hills road no:31, hyderabad, Telangana. except vodafone all networks are working in this area. In future am going to change my network from vodafone to some other networks like Airtel are Idea...if the problem is not solve..am a long back coustmer to vodafone since 2007..please do need full.
Reply
my area Internet speed very slow I call costumer care comlint registered but no action costmer care my comlint not responsible vodafone costumer care my area 1month after no action In Vodafone 2g/3g no speed net my place kerala kozicode (district) parakadavu (vi) puliyave (po) 673509 (pin) chekiyade. my area issue tower place vishnumangalam
Hi, I am living at Balaji Avenue-IIi, Neelamangalam, Guduvanchery, Chennai - 603 202. In this address the Vodafone network was very poor and I am unable to receive the call, even if the call is connected the voice was breaking. I am facing this problem for the past 2 months. Can you solve this problem and update when thi can be solved. My No. is [protected]
I took 4 vodafone postpaid connections on September 9 th, from the first day onwards I am facing network issue at my home. My house is locating just 600 meters from vodafone tower. But iam facing serious voice crackling issue and data connection issue. I made lot of complaints to vodafone store and customer care. But the technical team came to my house and told me that due to building obstructions signal is dropping, so they assured me to provide booster unit within a week. But still not getting the booster unit. Vodafone karur branch manager and service person not attending my call. Iam very much frustrated.
I am living in pune at khadki location.
At my area whenever we enter my home vodafone complete range gets disappear.
Since 6 moths i am facing this issue and even whole people of my area facing this.
So please resolve this issue Or else i am thinking to migrate from vodafone to other service provider.
At my area whenever we enter my home vodafone complete range gets disappear.
Since 6 moths i am facing this issue and even whole people of my area facing this.
So please resolve this issue Or else i am thinking to migrate from vodafone to other service provider.
hai
Customer had NOT received proper network of vodafone at residence place from 23rd Oct to mid dec 2014.
Vodafone state complete bills need to be paid by customer -rasied on 25th Nov
& 25th Dec 2014, which customer doesnt agree as proper service had NOT been porovided
With out providing logical reason- Vodaofn INdia reject customer request for reduce is bill amount raised.
Services on customer number had been barred from 24th dec 2014.
Brgds
Sharath
Customer had NOT received proper network of vodafone at residence place from 23rd Oct to mid dec 2014.
Vodafone state complete bills need to be paid by customer -rasied on 25th Nov
& 25th Dec 2014, which customer doesnt agree as proper service had NOT been porovided
With out providing logical reason- Vodaofn INdia reject customer request for reduce is bill amount raised.
Services on customer number had been barred from 24th dec 2014.
Brgds
Sharath
My Name is Anand Gadani number is [protected], Live in Vatva Area (Ahmedabad)
my network Plan of Internet pack is 249 (3 GB Approx.)
i am facing network issue while i am at home. mostly during night ( 8 pm to 11 Pm )
kindly look into it and do as needfull and give me resolution ASAP
my network Plan of Internet pack is 249 (3 GB Approx.)
i am facing network issue while i am at home. mostly during night ( 8 pm to 11 Pm )
kindly look into it and do as needfull and give me resolution ASAP
Hi my name is Piyush ([protected]) and i am from Jhansi (U.P. east). Many times i have complaint for network issue but still facing the same problem. plz look into the matter.
Many Times I Send Mail To Vodafone Mumbai Bt Vodafone cant reply me on mail my mobile no [protected] pls solve my network issue asap
Hi,
This is Vinoth and I'm using Vodafone network for the past 2 years and my no. Is [protected] and I have network issues for the past couple of months . I spoke with customer care representatives several times even visited Vodafone store twice and I still face the same issue . Kindly guide me to port this network or resolve this network issue .
My alternate mobile number is [protected].
This is Vinoth and I'm using Vodafone network for the past 2 years and my no. Is [protected] and I have network issues for the past couple of months . I spoke with customer care representatives several times even visited Vodafone store twice and I still face the same issue . Kindly guide me to port this network or resolve this network issue .
My alternate mobile number is [protected].
I m Sagar chadha facing 3g internet network in karampura, new delhi. I cant receive 3g efficiently or everytime. I receives 2g network sometimes in case of 3g internet pack . Pls resolve.
in mumbai, vodafone corporate postpaid service is the worst service i have ever experienced in my life. (aircel gives a damn challenge to vodafone) they are completely fraud. most of the time i am not able to call from my network. when i approached their customer care services, they told me that soon such problems would be solved, gave me some reference no & said i will get a call back in 48 hours. nothing happened in last 96 hours. i am completely fed up of the service
i live in bandra & work in lower parel... also in local trains i am not getting network,
what vodafone is doing i cant understand..
i live in bandra & work in lower parel... also in local trains i am not getting network,
what vodafone is doing i cant understand..
My Mobile # +91 [protected]
I am facing network issue since last so many months and am chasing Vodafone for resolution. i Have made several complaints for same but in vein. I am frustrated with kind of service they are providing.
I request you to please give me any tentative days if you can resolve the issue or have no option has left with me than MNP. I am getting full network range with other Mobile Operators.
I am facing network issue since last so many months and am chasing Vodafone for resolution. i Have made several complaints for same but in vein. I am frustrated with kind of service they are providing.
I request you to please give me any tentative days if you can resolve the issue or have no option has left with me than MNP. I am getting full network range with other Mobile Operators.
Aft re charge of 3g net network showing E or whole network gone.. i m facing this prob from many days.. i called up coustomer 10 times but while trasferr to cheif excutive of grps the line will dis connect i m very much haress from this..
Aft re charge of 3g net network showing E or whole network gone.. i m facing this prob from many days.. i called up coustomer 10 times but while trasferr to cheif excutive of grps the line will dis connect i m very much haress from this..
As i am using Vodafone Prepaid sim in that 3g data plan has activated.
the problem is when I entered my office then no Internet is working pls check this issue and resolve the issue.
many times i have called to your customer care, they are not able to give any solution. pls contact me [protected] on this number.
My Number: [protected]
Office Add: Renu
Electronics Private Limited / Survey No. 2/6, Baner Road, Pune 411045, India /
the problem is when I entered my office then no Internet is working pls check this issue and resolve the issue.
many times i have called to your customer care, they are not able to give any solution. pls contact me [protected] on this number.
My Number: [protected]
Office Add: Renu
Electronics Private Limited / Survey No. 2/6, Baner Road, Pune 411045, India /
My mobile number is : [protected] . I'm facing network issue at my office address that is B-28, sawan park, ashok vihar, phase-3, near sunder lal jain hospital Delhi-52. Earlier my number operator was idea but because of network issue i port my number from idea to vodafone but the problem is still there. Please resolve the problem of network as soon as possible. I'm so much fed up now. Please do needful otherwise I will going to change my operator to aircel.
Dear Sir
we have complained several times about network issues so network booster was installed at our premises by your vendor but still network issues has not been solved kindly solve it has been serious issue becuase we have several connections of vodafone.
mobile no -[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
sir this is full and final complaint please revert me and solve my problem or else i have to take matter to higher authority since my problem is not been solved
we have complained several times about network issues so network booster was installed at our premises by your vendor but still network issues has not been solved kindly solve it has been serious issue becuase we have several connections of vodafone.
mobile no -[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
sir this is full and final complaint please revert me and solve my problem or else i have to take matter to higher authority since my problem is not been solved
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