Vodafone India — no internet in you broadband in 10 days

Address:

600017

I am not getting internet connection since aug 9. I have complained the same on 10-aug-2019 complaint number[protected] via you broadband app. I have called customer care 4 times post this to remind and every time i get same response that backend team will call. I have lost my patience last saturday and sent a mail to both vodafone and you broadband of taking issue to consumer forum, social media and court and then they assign an engineer one mr. Y. Prabhu whose mobile is switched off for past 3 days. I never had such problems with you broadband and all issues were resolved within 3 days. Vodafone after acquiring you has made the service horrible. I am ashamed to say that i have been a customer for vodafone for past 11 years. I am treated like #. I am going to go ahead filing case with grievance forum and consumer case and vodafone should pay atleast 10000 fine so that they get sense. Already i am pissed off with their connectivity post idea merger now vodafone is screwing my internet life too. They must and will pay. Vodafone forgot that new india has some customer rights unlike earlier.