[Resolved]  Vodafone India — not able to login to vodafone site. not getting bills via email

Address:

600056

Hi,

I need the bill to get reimbursement from my company. I have two issue regarding this as follows. My vodafone number [protected]

1. Earlier i used to get bill via email. This month, i have not received. I have used vodafone app to resent the bill three to four times, still i didnt receive. I get sms stating that, the bill has been sent. I have checked spam folder. I have raised ticket, it shows it is resolved. But i still didn't receive bill. So i thought, might because i am using my official mail. So i changed the email to my personal email id. I got the sms that it is changed, but when i log in vodafone app. It still shows my old email id. It is not updated.

2. I am not able to login to vodafone site for the past 3 - 4 months from my laptop. After entering mobile no. And providing the otp, it shows, we are fetching your personalized menu, please wait for few minutes. I have tried clearing cache, browsing history, i even tried to login via my cell phone browser. Still same issue.

So much problem, just to get the bill. Your vodaphone site and app are useless.

Hoping against hope, vodafone will solve the issue.

If the problem is not resolved and i dont get my bill, i am porting to airtel.

Regards,
Anil kumar vasu