Vodafone India — persistent network problem

Address:

Mumbai City, Maharashtra, 400102

I have been a Vodafone customer eversince I started using the Mobile phone(14yrs almost) . Their network has become pathetic and they are not doing anything to fix the problems. I have complained numerous times but their customer support has only two solutions 1) Restart Device 2) Turn off Data and Turn it on again.
I am using a good 4G handset Oneplus 3T worth 30, 000 and my device has no issues at all when connecting to network other than Vodafone. The network outages in my Area pincode: 400102 are very frequent and Data speed is equally pathetic. I am on a postpaid plan and I pay around 825/month and in return I get a pathetic network service. I have applied to port my network today and I will have to bear with Vodafone's useless network and dumb customer service for the next 7 days. I want the Consumer body to take strict action against Vodafone as it does not have the required infrastructure to meet with the growing network demands. Instead of fixing the problem they spend on marketing etc. Today I was on a call with Vodafone customer care to complain about the data connection issue and my query wasn't solved. The executive said he is transferring the call to the Manager and he put me on hold. I was on hold for at least 4 minutes before ending the call as the bill was increasing. I also ask people to port their numbers from Vodafone and teach this greedy telecom company a lesson. They have made big bucks all the while until Jio came. Their inability to provide a stable and reliable network despite charging huge amounts makes a mockery of the normal consumer who pays bills every month including Late payment charges but when Vodafone which is failing to provide service as expected gets away by apologizing for the inconvenience. Why isn't Vodafone penalised. These guys are so shameless they called me and asked my reason to port and during that call, the network again dropped and call got disconnected. The customer service executive was also embarrassed as she was trying to convince me to not port. I hate vodafone. I hope people switch to other networks ans make Vodafone pay for every penny they take but fail to provide service.