[Resolved]  Vodafone India — poor services and charging extra money

Address:EMBEE ROAD SERVICES PVT LTD., Mumbai City, Maharashtra

I hold a corporate account with vodafone india, since 2017 june and things are only negative since then. They charged me higher tarriffs than what were decided and finalised and when i didnt pay the bills due to higher charges, they would stop all my company numbers. Once that got resolved, after a few months of smooth functioning, i asked for lower tarriffs and even after receiving a confirmation realised that they were yet charging me the older tarriffs. They provide rm's who are absolutely unprofessional and do not know even the basics of relationship management. Inspite of repeatedly emailing on corporate care and the rm, there is no resolution from their end. I really wish to port out of this service provider to airtel or jio, since anyone else will be better than them.
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May 16, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2019
Vodafone India Customer Care's response
Hi!

It hurts us to see you disappointed :( We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
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