Vodafone India — Postpaid harassment over bill payment

Address:

Chennai, Tamil Nadu

This is in regards to my post paid Connection with the number [protected], First off everyone and anyone who is reading this please do not get Vodafone India they are bunch of thugs and rowdies, You guys are not gonna believe what I have went through, Before I start I wanna mention that I have been using Vodafone PREPAID for almost 8 odd years like even before they where called HUTCH with the number [protected], All the issues started only when I got this awesome phone call from Vodafone customer care to migrate to POSTPAID, with those fancy offers I agreed and I started digging my own grave, (P.S : anyone who is gonna get post paid get ready to have the life time experience of harassment) everything went good till the 4th month I paid couple of my phone bills 1 or 2 days late with $100 odd rupees late fee, and then my Clients came down from U.S I had sent international sms and made some calls, which spiked up my bill and had to increase my credit limit, Once this happened I got a new phone (HTC DUAL SIM) where I had vodafone post paid and airtel prepaid for internet since Vodafone only give me 1 gb for my 500 rs pack, Then the magic happened I received a bill for 8000 odd, I made complaints and I made disputes finally I did not pay my bill and they deactivated my number and told me to come down to the store, The reason I was not able to keep in touch with the disputes and complaints made was I work Nights which I clearly mentioned to these people and told them to contact me Via email since I am sleeping in the morning I work 12 hrs or more since I am the manager of one of the IT companies in Chennai, Now when I went to meet this person at the store they told me that I had data usage which was later verified that it was my mistake that the data got used on my post paid over my airtel I agreed and apologized and I paid with a 650 rupees waiver, WHEN THIS HAPPENED I WAS INFORMED THAT I CAN GO HEAD AND PAY 125 RUPEES MONTHLY FLAT and I wont be charged anything more or anything less, I came home and 5 dayssssssss, believe it or not 5 days I get a bill for 3500 odd, I go nuts I rush back to the vodafone store please note I had to sacrifice sleep every time I went to see these people, because once they deactivate your number you cannot make online payment only cash payments at the store, So I go there and I try to explain my situation with the rep there and he starts getting personal over my frustration and shouted back at me and the security chased me out of the store not just me my wife and my little sister was humilated at this store, I decided to go legal and I decided not to pay the bill as I knew these people are gonna come to my house once I stop the bills, I waited and waited I was suprised what all these people can go, These people are like marfias they know everything the called my job (I have attached the proof) THEY DEACTIVATED MY WIFE'S NO:::::: BELIEVE IT OR NOT THEY DID, (I CANNOT UPDATED THAT NUMBER HERE) They called my Dad who has not idea about my financial status discussed all the information called my peon in office told him that i am behind on my payment called my wife who is a school teacher back to back which caused her problems in her employment, Mainly yesterday 2 people came and banged my tenent who stays below my house thinking I stay there AND TOLD THEM THAT I AM BEHIND ON MY PAYMENTS, I went down and told them to leave which lead to a very disgracefull situation, I came in to my office my watchmen and my peon says I am behind on my phone bills, finally my dad calls and tell me that what is going on, Please tell me what am I suppose to do with this vandalisim, I am frustrated angry and hopeless towards this Vodafone, I owe them nothing but the calls and the messages and my regular rental and my data package bill which I am ready to pay but these people cannot be left with this ... I have all the numbers which harassed me and my family and also the names even in the proof you can see the number and name of the person who has harassed my work place... Please advise how to stop this ... I am willing to go legal and also have a proof for everything that happened to me including the security pushing me out vodafone building...