Vodafone India — price reduction and data pack not working

Address:

Bangalore, Karnataka, 560076

This is probably 1000th time i am complaining about vodafone.

First of all if you recharge on my vodafone app it will show recharge got failed and recharge again to avail the services but after recharging from other source it will show the previous recharge got updated and your money got deducted from your account.

I had recharged for inr 1295 for which they deducted the amount from my account twice. Again when i enquired yesterday they assured that they have registered a complain for recharging twice. Hence they will refund the entire amount as my talk time balance but today when i checked i only received inr 1061 out of inr 1295. Who has given them the rights to deduct money after saying recharge failed and update the pack. And when i enquired again today they are saying inr 234 they have deducted as service tax. This is an awesome way of looting your customer.

After all these now my net pack is also not working and when i enquired again they are sayin there is no current data pack activated from my account & the person over call is saying all the servers are down and they can't do anything.

What the hell. Vodafone just survives by keeping on looting their customers. I think in order to compete with their competitors like airtel they are putting some offers but at the end they are surviving by charging 4times more.