Vodafone India — recharge amount taken for access fee

Address:560077

I recharged for 458 on 5/11/18 and the message came like this...
Hello, talktime recharge of rs. 458 on 05/11/18 is successful. Talktime received rs.4.58 gst charged rs. 69.86, access fee rs. 383.56. New balance is rs. 13.55

I don't understand this is the second time my money is taken by vodafone and it always shows the minimum amount in my balance. I need an explanation on this?
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Vodafone India customer support has been notified about the posted complaint.
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My message center number is bot obtaibed so can i know whats my message center number
Yr company not support to customer not value for customer from yr side
i m very disappointed
i m using last 6 year my no [protected]
and another 6 no from yr company
all no ab airtel ya jio me port hoga wthin 3 days

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