Vodafone India — recharge of mobile no [protected]

I have opt rs 348 plan for mobile number -[protected]. I have made payment for it by debitcard ophpg 780475mobikwik gurgaon. Transaction id-55b92f7459e2d. My problem is when i call some one i surpriced to hear a voice that there is no balance. Look in to the matter atonce.in this regard it is to inform you that i have contacted to vodaphone and they have directed to contact youas you have not transfer the payment.
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Vodafone India customer support has been notified about the posted complaint.
Oct 16, 2017
Updated by cs jain
Sir, I have opt 348 Rs plan for no -[protected].Payment made for it by debit card -OPHPG780475MOBIKWIK Gurgaon, Transaction ID-55692f7459e2d.my problem is that when i call some one I surprised to hear a voice that there is no balance.I have made a complaint to Mobikwik customer care tiket no-#7086175 and as per their reply to the complaint they have forward my complaint to you for action (forword ref id-1739874.please look into the matterurgently
Oct 16, 2017
Updated by cs jain
there is no progress, complaint still pending
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