Vodafone India — recharge successful but not received

Dear Vodafone,
I recharged Rs. 149 for my motherVodafone prepaid mobile and pay the amount using online indian bank. But the recharge was successful message was coming but not activated my mom mobile and
even did not receive any SMS for this recharge while Rs. 149was deducted from indian bank account. Transaction details as follows
Please do the needful to get it corrected or return my money as early as possible.
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