Vodafone India — Regarding Prepaid number Churn

Address:

Dehradun, Uttarakhand, 248001

Dear Sir/Madam,
This is regarding my prepaid number o[censored]P(W), which I was using since last 6 years (approx) & this number is being distributed to all my relatives & customers.

Suddenly on 12th January by the time I was out of city it was showing "Registration Failed" I thought might be due to network failure it happened but continuously it was showing the same error though after reinserting the sim several times.
There after i called up Vodafone UP(W) customer care & one of the executive suggested me to visit nearby store of my city (i.e., Dehradun)& get my sim replaced as it got damaged.on 15th January i visited Chakrata road store in Dehradun & as per the store manager (Mr. Gaurav) the same number got bulk churn and added into paid number in postpaid which will cost me around Rs.5k.
Really shocking...1. First company deactive the number of sum one who is using it & know it importance as it is being distributed all over.
2. if i need to get back, i need to pay Rs.5k for my own number..

Do you find any logic to it...Its my request to issue me the same number to me in prepaid as i was holding.

Mobile No.- [protected]
Sim Number-[protected]
Name-Sunil Kumar Basak

Again on 19th I got a mail & call from Menka Nawani (one of the officer of Vodafone Nodal office) that if you need this number then you need to pay Rs.5000/-.
Hope to get back your positive response ASAP.

Your sincerely
Sunil Basak
[protected]
sunel.[protected]@gmail.com