[Resolved]  Vodafone India — Rs35 deducted from my Account without my consent

Address:Pune, Maharashtra, 411028
Website:Vodaphone prepaid services

35 rs was deducted from my Vodafone number yesterday 18/12/2017 on account of a DOTBOT pack which I never activated! I immediately sent a service message for stopping this service which I never even initiated.
And this is not the first time such unauthorised deduction has happened. I want you to write me back stating what was the reason behind such inconvenience. What is this DOTBOT pack and WHAT SERVICE does it provide!!! Stop it immediately and refund my 35 rupees!.

For any other information contact me at
[protected]@rediffmail.com
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Jan 21, 2017
Complaint marked as Resolved 
the service has been deactivated but I still have not got my refund (Rs35)!!! how come this is marked as resolved then ???
Vodafone India customer support has been notified about the posted complaint.
Jan 21, 2017
Updated by mehara91agn
the service has been deactivated but I still have not got my refund (Rs35)!!! how come this is marked as resolved then ???
Complaint comments 

Comments

I haven't activated for any kind of vodafone service but 35 rs from my account have been deducted. I need my money back to my balance. If any such continues i will stop using this network. With out our knowledge how can this be done? What kind of cheating is this?

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