[Resolved] Vodafone India — Sending reactivation notices, bills despite acknowledging deactivation request | |||
I disconnected my Vodafone line in the middle of last year. Then they send me a re-activation "request". But without any acknowledgement they again start billing you. Now they are sending legal notices. Attached picture is a screenshot of the reactivation email. Despite replying to that saying I have setlled all my dues and I do not wish to reactivate, they send people over to harass you in your house. I would advise everyone to avoid Vodafone. Was this information helpful? | |||
Jan 7, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Mar 25, 2014 Vodafone India Customer Care's response Hi Madhoo, We will be happy to help resolve your concerns at the earliest. Kindly share your current and alternate contact numbers in the following link. http://bit.ly/1eI9FU0 Regards, Vodafone Verified Support Mar 27, 2014 Vodafone India Customer Care's response Hello Madhoo, We've forwarded your concern regarding reactivation to the respective team & will get back to you in the next 48 to 72 working hours. Please share a suitable time between 9 AM - 6 PM for us to reach you. Regards, Vodafone. Verified Support Apr 03, 2014 Vodafone India Customer Care's response Hi Madhoo, There was no response when we called on your number at three different intervals 10:02am, 14:54pm and 18:30pm yesterday. Kindly note, the concerns related 9***0****5 and 9***0****6 to have been resolved. Regards, Vodafone. Verified Support Apr 04, 2014 Vodafone India Customer Care's response Hello Madhoo, We were not able to reach you when we called. We'd like to inform you that the concerns for both the numbers 9***0****5 & 9***0****6 are now resolved. Regards, Vodafone Verified Support Apr 23, 2014 Vodafone India Customer Care's response Hello Madhoo, Please spare few minutes to tell us about your experience at http://bit.ly/Qx1cuu Regards, Vodafone. | |||
 3 Comments | |||
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Adding photo proofs of email correspondence with personal details removed.
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The complaint is pertaining to 2 Vodafone numbers - [protected] and [protected]. I have provided these numbers and my current (alternate) contact numbers in the link you provided.
Your collection agencies are harassing my parents who are senior citizens residing at my old address. The number of crank calls pretending to call from police stations and threatening my parents has reached an intolerable level, making them lose peace of mind.
Are your sales people so desperate to retain customers that they have to resort to such low measures and lose customers who were once loyal to Vodafone?
Your collection agencies are harassing my parents who are senior citizens residing at my old address. The number of crank calls pretending to call from police stations and threatening my parents has reached an intolerable level, making them lose peace of mind.
Are your sales people so desperate to retain customers that they have to resort to such low measures and lose customers who were once loyal to Vodafone?
Any time between 1:30pm-6pm.
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