[Resolved] Vodafone India — service issue | |||||
Dear sir/ madam, We are trying to complain regarding network issues, service and customer complain. But they are not responding in positive way. I am working in sector 80 noida, living on ground floor, but here indoor and outdoor networks are showing full but when clients are calling me, responding switchoff or not reachable, we are facing so many loss, i am facing this issue last 1+ month. When i am contacting customer care they are talking very badly. We complained on fb, on customer care no, and through mail but responses are negative. Yesterday 15 jan 2019 my port code expired but they are not supporting, all dues, kyc and documents are ok, but they are not providing noc to other network. I am saying please convert in prepaid if you can not help me but one person saying we will send a delivery boy in 2hrs with prepaid sim and will convert in next 2 days, wheni am calling again they are saying we can not port in prepaid, i am paying bills every moth without any good services. Today we again disappointed from vodafone customer care and response. Hoping a positive response thanks, Was this information helpful? | |||||
Feb 24, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jan 24, 2019 Vodafone India Customer Care's response Hi!We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8 Regards, Vodafone India | |||||
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