[Resolved] Vodafone India — service temporarily withdrawn

atanu1ytiam

Feb 18, 2020

Address: Kolkata, West Bengal, 700078

For the Vodafone number [protected], which was previously an Aircel number and in 2018 I ported to Vodafone, all the services, outgoing/incoming/SMS, have been suddenly withdrawn from around 10:30 PM of 12th Feb 2019. I seriously don't know the exact reason behind this withdrawal of service. When I am calling someone, the voice over I am getting is, 'Your Service is temporarily withdrawn', though I have promo activated and balance as well in my number. I have some important contacts attached to this number and now after almost 1 week, I am clueless of how to resolve this and to whom I should reach. Even after changing to a new sim with the same number didn't help me. None of your customer care and Vodafone Mini Store is able to help me. Very much dissatisfied with your service. Please resolve it as soon as possible or else I will go to the consumer forum. Thanks.

Atanu Maity
Alt Mobile Number: [protected]

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Mar 23, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2020

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, please be informed that your concern has been discussed.

Regards,
Snehal

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