Vodafone India Complaints & Reviews

I am having issues with my vodafone postpaid mobile bills from last 3 months. I could see there is an extra amount (Rs. 300-400) added for internet data usage while i don't use the mobile data much. Rather i cannot use it due to poor vodafone network in pune. Nevertheless, i had to pay the bills after the bill generation because i was not having any proof for not using the mobile data.

But for the current month - feb (Unbilled amount), i started keeping an eye on the bill amount in the vodafone app. And even if 1.36gb data is remaining out of 2.53gb, it started applying the extra mobile internet charges. Attaching vodafone app screenshot for the reference.

I have raised the complaint (4-[protected]) this time prior to bill generation but didn't get any response. I am porting to different network provider so want to settle this issue asap.

Error on my screen 0x5 souch time and too much time so i have very burden please resolve this issue as soon as possible i have so trouble for this so please take action and resolve this this error is so much time visible please solve that problem please solve if as soon as possible please solve please please please solve my problem i have so trouble

Dear team,

I am writing to you with very much disappointment and with the immense of efforts that vodafone is unable to resolve my problem and i am facing the issue since past 1.5 years and paying the bill for the same. Every time the person visited at my place from there network department but still they fail to resolve the issue seriously i am very much mentally harassed by them.

I request you to please help me for the same and get my number active.

Regards,
Prajit worah
[protected]

One of the executive behaved very rudly when i was not understanding about the money deduction... I want vodafone to take an immediate action against him and let me know.. I was so upset that time coz my 45 rs has got deducted. From my phone call was not going to the customer care. And i called from my mother's number
Mother number :[protected] time 11 51 pm
My number [protected]

I have 2 vodafone connections. Primary and secondary (The disputed number) [protected]. On a recent trip to jordon & israel, i had taken an international pack on my primary number and accordingly paid inr 11000 on my return, the secondary phone was mostly switched off other than taking photos for 2 hours in jordon (Completely switched off in israel. On reaching jordon i received an sms on my primary phone that data is being switched off as it is a high tariff country not covered by a network, i had assumed similar process on the secondary phone. But then i was charged inr 48850 on my secondary phone ona single day use. As mentioned i had used it for 2 hours to take snaps assuming my data network is closed as per sms. I have the following complaints : 1) why sms not sent / data not blocked on one phone - when the same was done for another phone - this is playing with customer trust 2) my credit limit is 15, 000 (Document attached). So the fact that my credit limit was breached was never informed to me is the second breach of contract. 3) i don’t believe there was any consumption of voice & data within 2 hours. My location was in a middle of wadi rum desert where there was no network at all. I had taken an international roaming pack on my primary vodafone number and have already paid 11, 000. There is absolutely no reason why i would use my secondary phone i have now paid 15000 (Although i don’t believe there was any usage). Even after already paying inr 26, 000 to the company, on false bills, the vodafone collectors are repeatedly calling / threatening me and asking for payment of inr 34, 389. Please help me resolve this.

I have raised a complaint through nch and it is under investigation, even then vodafone is sending 2-3 goons every day. They are harassing my security & not letting me go out of the house. I have been advised to file an fir, but the moment these guys see the police van, they are running.
Seems this company is run by a bunch of crooks!

I'm vodafone customer from last many years. Recently received message of juice up pack from vodafone "hello. You are currently active on the juiceup pack. Your 15days subscription of rs.75 will be charged on the[protected]. To deactivate sms stop to or call 155223 (Toll free)."
I failed to understand whats juice up pack and when it was activated and charged on my account. It happened twice. Its unfair and criminal practiced by vodafone.

I do complaint in vodafone regarding call drop problem on sep - 2019 to continue. Every time vodafone close my complaint without resolution. Vodafone given me mis call 2 to 3 time than close my request by writing we are trying to contact you but you not take our call. Ni one listing us from vodafone for call drop problem since 2019. We are 45 member in our company to use vodafone sim in over area. My complaint no 4 - [protected] on dtd[protected].

I recharged my number with a plan for 500 rs talktime which stated that it had unrestricted validity. I thought that meant that there is no minimum date for usage. But after recharge it specified that the validity is 28 days. This should have been made clear while recharging itself. I want a refund as i don't use that much amount in such a small period.

Respected sir/madam,
I am not yet get my security deposit submitted when i choose my no as post paid and transfer it to prepaid on 13 th march 2019 from vodafone store chandannagar and my local sheoraphuly mini store refused to do anything as i tranfer it from chandannagar store not from him. I think there must be a problem in your system otherwise why you not yet refund deposit as already 11 months gone after date of refund of deposit. What is your thinking about this and i think that you are a 100% cheater clearly prove that. So i get a quick early and positive response from your end
Thanking you
Yours faithfully
Loken paul
[protected]
[protected]

Hi, vodafone deducted the 49 rupees with this description dnld-wwap_dls0049_ppu_kin01467053..
I have not downloaded anything and i use wifi for internet and not data package. I don't know how many times this has been done previously, this time i noticed and decided to take action.
At this point where other msp are giving free services you are charging unexpected deductions.

Since few days, i am getting very low speed such that i am not able to browse any website, play any online games, youtube or anything. It generally happens everyday between 7-12 p. M. I think at that time a lot o[censored]sers might be active but i am not able to open any website because of low internet speed. Speed is awesome in day time or morning but it gets worse between 7-12 p. M, please do something to solve this problem.
Thanks

We are using vodofone cug numbers in the company of tuticorin & chennai.
When connect the call, call connected but our voice not heared to caller or caller voice not heared to ours. Sometimes call voice breaking. Our phone speakers are perfectly working good condition. Only problem is the connectivity. Advise to install boosters for connectivity.
[protected]

Sir my name is Chandra Dev Pant my mobile number is [protected] which is troublesome in the network for 2 to 3 months and I have seen it in Vodafone store also and talked in customer care but people don't fix anything, I have to face trouble. If the network does not call, the number does not say correctly.

I have a vodafone mobile number.For the last 10/12 days i am receiving unnecessary calls from them from different phone numbers even in my busy hours.When i pick the phone there is a computer generated message. I am fed up with their irritated practice.
Kindly advice how can i get rid from this company,
regards,
Sunil

I have 399 rs plan my vodafone number 9819xxx899 one woman called and explained me lower plan but it was 7th feb and i wanted to wait till 15th feb completion of my billing cycle so i said no thanks to her.

To my shock these vodafone guys changed my plan and the data of 87gb dispappeared from my account. I asked them multiple times but they are ignoring my inquiry. Pls note vodafone has this habit of looting money by changing plans and giving misleading plan info etc.

Pls help me get my 87gb back.

Hi vodaafone,

I am your customer from last 9 years.
I am very satisfied from your service.

But from last 2 times, i am very unsatisfied.

I am residing in germany.

I went to your store, in december 2019 one of your executive devika agrawal, vaishali nagar store, ajmer, rajasthan.

She didn't respond or behave properly with me.

Today morning, my sister went and she (Devika) again did the same.

My query is regarding my amount deduction, every month automatically caller tune activated. I asked why.

She said i don't know.

This is not the way.

Request you to take appropriate action.

Thanks
Prateek gupta

Deducted Rs.99 from my vodafone number account on 11.2.2020 for international roaming charges when i have not applied for roaming nor activated roaming option. I did not make any calls or use internet on roaming either. Still an amount of Rs. 99 has been deducted as roaming charges I please request u to look into the matter and reverse the charges deducted

Hello,

I have requested to change my postpaid to prepaid ([protected]), after that I moved to USA on 25th Jan. And my postpaid sim stopped working on 8th Feb. But I am unable to activate new prepaid sim as tele-verification isn't allowed from international roaming.
Is there any other way to tele verify from another number/email ?
Without this number, I'm not able log in to my company portal, not getting OTP is major issue.
Please help me.

When I make outgoing calls, , it says, your service has been temporarily withdrawn, please contact customer care for further assistance, , .. I made a call to customer care and they says to visit vodafone office nearby to rectify the problem! When i complaint about my problem in vodafone office they said the problem will be rectify in half an hour and advised me to restart my mobile but nothing works!!

I want to port from vodafone to other circle for that i am trying to send sms to 1900. But its not allowing me to send that message and other messages are working fine.

I have tried many times to send port message and it keeps on blocking or not allowing me to send sms. Vodafone customer care is also not working and it keeps on redirecting it to main menu again and again.