[Resolved] Vodafone India — SIM card replacement

naseer.9999

from Vijayawada, Andhra Pradesh

Address:

523001

The worst service I haven't seen, I went to Vodafone store for my SIM card replacement, which is located in ongole city, prakasam district, Andhra Pradesh, pin : 523001. They ask me to submit I'D proof and one passport size photo I have submitted them the I'D & photo to them and they give me one SIM card and said it will activate after 48hrs, i said okay and came to my house, and I had waited for 48hrs to activate but the SIM card not activated, I again wait and went to Vodafone store after 72hrs to ask about why my SIM card not activated, they said it will activate in 2hrs sir, and then I came to my house and waited for the activation of my SIM card but SIM card not activated, still am waiting from last 1weak for activation of my SIM card, still no response from the store people they didn't answer me properly, I lost my patience and I have decided to port this number in to another network, I'll wait till it activate after that immediately I'll port my number Into IDEA network, it's not a prepaid number it's a postpaid number, I have wasted my time for this waste and cheap network and their cheap people they don't know how to do service to a customer, worst network,

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Feb 15, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Dec 28, 2016

sunil santhosh's response Two times failure

Verified Support

Jan 02, 2017

Vodafone India Customer Care's response Hi naseer.9999,

Sorry to hear about this, kindly help us with your alternate contact numbers using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

Verified Support

Jan 14, 2017

Vodafone India Customer Care's response Hi,

Please share a suitable time & an alternate number in the following link http://bit.ly/1Q0RlZ8 to contact you as your number was switched off when we called to update.

Regards,
Vodafone India

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Comments

sunil santhosh

from Hyderabad, Telangana

My Vodafone num is not RC but AMT was deducted.

sandeepbc77

from Kandla, Gujarat

I haven't subscribed to any value added services, Vodafone sent a message of deduction of rs 75, for activation of love sutra pack. Not sure if cheating technics of Vodafone. Mobile no [protected]

Paras Tanejabk

Due to network issues, i want to close my vodafone postpaid connection. Please dont call me to give explanation for solving the network issues as i have already call so many times to discuss my problem but no action has been taken even the customer care executive did not respond properly and disconnect the call without solving my problems.

Prabgat

from Mundi, Madhya Pradesh

A/c se Balance Kat Gaya lekin mpesa a/c nahi recharge hua.
Sir Mai 20/12/2016 ko centre bank debit card se mpesa a/c no.[protected] par 2000 ka recharge Kiya tha .To bank se paisa Kat gaya lekin mpesa recharge nahi hua aur na he bank me paisa vapas Aya.

Prabhat Kumar [protected]

7875634694

from Aurangabad, Maharashtra

Sir, I want my bill Statement of my connection [protected] outgoing & in coming detail of 25th November 2016 to 20th December 2016. Please do the need full.

asocky

from Bengaluru, Karnataka

I am using vodafone postpaid in bangalore. I have many pathetic experiences with them. Whenever I call customer care, I will be put into some other trouble. So I usually avoid to call customer care. Presently struggling to activate my replacement sim. Cooperatively vodafone signal is better in bangalore. That's why I still using it. The unhappy customer which vodafone never mind.

Kmr Nitesh

from Delhi, Delhi

Ranaji enclave Najafgarh new Delhi 110043 Replacement Vodafone number my contect [protected]

Kmr Nitesh's reply, Oct 16, 2017

Replacement