[Resolved]  Vodafone India — SIM NOT ACTIVATED EVEN AFTER SENDING 100 OF EMAILS, AGENT DO NOT COME TO VERFICATION

Address: New Delhi, Delhi

You are Pathetic Ms. Sonali Chaurasia, Previously also you promised the same thing. Its not happy to Help, it is Happy to Harass your consumer. When I have kept telling you that arrange verificatation at my office address, you do it at my home address where I am not available during daytime. GO TO HELLLLLLLLLLLLLLLLLLLLLLLLLLL sonali and Vodafone tooooooooo!!! coz it’s been 20 days since I am writing mails to you bloody dumb and deaf people. From: nodal.[protected]@vodafone.com [mailto:nodal.[protected]@vodafone.com] Sent: 13 January 2015 18:47 To: Vijay Jha Subject: Feedback - Delhi & NCR -New Connection related([protected]) request number [protected] Dear Mr. Jha, We have received your email dated 12/01/2015 for your services from Vodafone number [protected]. We would also like to confirm you that we had already forwarded the details of your concern regarding the services, to our specialized Vodafone care team. Your service request number is[protected] for the same. We request you to kindly provide us 48 working hours to get it resolved. In case you need further assistance, please do call or email us. We’ll do our best to help you. Happy to help, Sonali Chaurasiya Nodal Office Vodafone Delhi Contact numbers: For any queries call 111 (chargeable for agent access @ 50p/3min) or +[protected]standard calling charges applicable) For complaints/requests: 198 (toll free) Nodal office : +[protected] Available between 9:30 a.m. to 6 p.m.(Monday to Friday) Fax : [protected] E-mail : nodal.[protected]@vodafone.com Website : www.vodafone.in Power to you! For easy access to an array of services you can Dial *111# from your phone and access our phone based menu for information regarding your bill, account balance, data plan details/usage and more. Now experience our newly launched My Vodafone App. On 1/12/2015 1:34 PM; From: [protected]@cpaglobal.com; To: [protected]@gmail.com; nodal.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: FW: Feedback - Delhi & NCR -New Connection related([protected]) request number [protected]; I have taken this connection from an associate where Anju kapoor is I think the owner and her email address is [protected]@gmail.com, they charged the security as sent me a fake connection as well as fake promises after receiving all the documents of my office as well as home. Dear Vodafone, Kindly take necessary action against this third party associate as well if you cannot activate this account. From: Vijay Jha Sent: 12 January 2015 13:25 To: 'vodafonecare.[protected]@vodafone.com' Cc: 'nodal.[protected]@vodafone.com' Subject: FW: Feedback - Delhi & NCR -New Connection related([protected]) request number [protected] Hi Sonali, CALL ME AT [protected] BEFORE YOU READ OUT THIS MAIL My office address is as follows: Vijay Jha CPA GLOBAL [protected] [protected]-new CONNECTION Plot 6, Tower B Tech Blvd. (Near HCL Building) Sector 127 Noida, India, 201301 Kindly contact me on [protected] as the new no. is de-activated. Kindly get this verification done by today or tomorrow at the above mentioned office address. Regards, Vijay [protected] From: nodal.[protected]@vodafone.com [mailto:nodal.[protected]@vodafone.com] Sent: 11 January 2015 10:59 To: Vijay Jha Subject: FW: Feedback - Delhi & NCR -New Connection related([protected]) request number [protected] Dear Mr. Jha, We have received your email dated 09/01/2015 for your Vodafone Mobile Number [protected]. We would like to inform you that in reference to your e-mail, we tried to contact you, however, your mobile number was not contactable as it was not reachable. We would like to inform you that kindly provide your office address so that we can arrange the address verification on your office address as per your request. We sincerely regret the inconvenience caused to you In case you need further assistance, please do call or email us. We’ll do our best to help you. Happy to help, Sonali Chaurasiya Nodal Office Vodafone Delhi Contact numbers: For any queries call 111 (chargeable for agent access @ 50p/3min) or +[protected]standard calling charges applicable) For complaints/requests: 198 (toll free) Nodal office : +[protected] Available between 9:30 a.m. to 6 p.m.(Monday to Friday) Fax : [protected] E-mail : nodal.[protected]@vodafone.com Website : www.vodafone.in Power to you! For easy access to an array of services you can Dial *111# from your phone and access our phone based menu for information regarding your bill, account balance, data plan details/usage and more. Now experience our newly launched My Vodafone App. On 1/9/2015 1:35 PM; From: [protected]@cpaglobal.com; To: nodal.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: FW: Feedback - Delhi & NCR -New Connection related([protected]) request number [protected]; Hi Neha/Sudheer Tiwari and many more, YOU GUYS ARE CREATING WORST IMAGE OF VODAFONE Nobody has come to my office for the address verification. My email is valid coz I am sending mail from my official Email ID. More over, I have been charged for incoming only. Will you change my Billing address as per office address and get the verification done or I shall go to the consumer court to file a case against Vodafone and you guys. I get a call every day from your office that It will be activated right now. This is the last Time I am writing to you guys. If somebody can activate my account or verify at my office by today itself. I again repeat the billing and verification address should be: ashamed of you dumb and deaf people!!! Lastly I will call Monica Pathak, let me see. Vijay Jha CPA GLOBAL [protected] [protected]-new Plot 6, Tower B Tech Blvd. (Near HCL Building) Sector 127 Noida, India ***************************** Dear Mr. Jha, Thank you for your email dated 07/01/2015 regarding the re-verification for your mobile number [protected]. As discussed, we would like to inform you that we have already forwarded your request regarding the re-verification of your Vodafone account, to our specialized Vodafone care team 07-Jan-2015. Your service request number is [protected]. We assure you that the re-verification of your Vodafone account will be conducted within 48 working hours from the date of request taken dated. In case you need further assistance, please do call or email us. We’ll do our best to help you. Happy to help, Sudheer Kumar Tiwari Vodafone Care Contact numbers For any queries call 111 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For any complaints call 198 toll free helpline. Fax number: +91- [protected] E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Power to you! For easy access to an array of services you can Dial *111# from your phone and access our phone based menu for information regarding your bill, account balance, data plan details/usage and more. Now experience our newly launched My Vodafone App. From: Vijay Jha Sent: 07 January 2015 10:46 To: 'vodafonecare.[protected]@vodafone.com' Subject: RE: Feedback - Delhi & NCR -New Connection related Thank you so much Neha for your support. Kindly conduct the verification at my office address by any time till Saturday this week Thank you Vijay Jha CPA GLOBAL [protected] [protected]-new Plot 6, Tower B Tech Blvd. Sector 127 Noida, India From: vodafonecare.[protected]@vodafone.com [mailto:vodafonecare.[protected]@vodafone.com] Sent: 07 January 2015 10:43 To: Vijay Jha Subject: Feedback - Delhi & NCR -New Connection related Dear Mr. Jha, Thank you for your email dated 05/01/2015 regarding the services for your mobile number [protected]. As per our telephonic conversation, We would like to inform you that we have forwarded your request regarding the re-verification of your Vodafone account, to our specialized Vodafone care team. Your service request number is [protected]. We assure you that the re-verification of your Vodafone account will be conducted within 48 working hours. In case you need any further assistance, please In case you need further assistance, please do call or email us. We’ll do our best to help you. Happy to help, Neha Nanda Vodafone Care Contact numbers For any queries call 111 (chargeable for agent access @ 50p/3min) or +91-[protected] (standard calling charges applicable) For any complaints call 198 toll free helpline. Fax number: +91- [protected] E-mail: vodafonecare.[protected]@vodafone.com Website: www.vodafone.in Power to you! For easy access to an array of services you can Dial *111# from your phone and access our phone based menu for information regarding your bill, account balance, data plan details/usage and more. Now experience our newly launched My Vodafone App On 1/5/2015 9:42 PM; From: [protected]@vodafone.in; To: vodafonecare.[protected]@vodafone.com; ; ?CC: ; Subject: Feedback - Delhi & NCR -New Connection related; Hello, Please find below the customer Feedback details. Mobile Number: [protected] First Name: VIJAY Last Name: JHA Customer Type : Postpaid customer Alternative mobile number: Alternative Landline number: Email ID: [protected]@cpaglobal.com Circle Name: Delhi & NCR REQUEST FOR: COMPLAINT ABOUT: New Connection related Feedback: I got a negative physical verif.after the conn. was activated. i was not at home. now I cant be available till saturday. my outgoing is barred. can I get the verification done at my office address as i am very frustated with the poor service of vodafone. how can i be available at home everytime. I am working from monday to Saturday Regards, Website team Visit www.vodafone.in This is an auto-generated email. Please do not reply directly to this email. [protected]--
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Aug 14, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
 
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