[Resolved] Vodafone India — Suspension of my mobile number due to non payment of bill

alistair

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hello, My Name is Alistair Rodrigues. I have been without a mobile connection for nearly 2 weeks now. I have 2 numbers from Vodafone Mumbai. One is the primary number based on which I took another additional number last year. They have suspended my mobile number (primary) due to non-payment of my additional numbers bill. The bills of my primary number are clear till date. I asked for an explanation as to why disconnect one number for the non-payment of another number they didn't give me a clear reply to it. This is clear harassment. I am paying my bill today. Both the numbers are suspended as of now. It was ok if you disconnected my number of which I didnt clear the bills. Vodafone Mumbai look into this matter at your earliest. Regards, A Dissappointed Customer. Alistair Rodrigues alistair.[protected]@gmail.com

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Aug 14, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Jul 22, 2014

Updated by alistair I have made the payment of my additional number. Check your emails faster than 2 days. There are people hung because of your delay in replying to simple emails.