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Vodafone India

Vodafone India — unable to port

Address:Gopanpally, Hyderabad, Ranga Reddy, Andhra Pradesh, 500019

Hi, i am trying to port my number from vodafone to another network since last 4 days. Everytime i send a message port reply says, "sorry! Requested mobile number is not in active state". On the other hand, i do have number validity, main balance, incoming, outgoing and data pack on my number. Why this inconvenience?

I have visited vodafone's stores multiple times, they keep on telling me try after 24 hours. How will it get resolved in 24 hours without doing anything on your side?
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Vodafone India customer support has been notified about the posted complaint.
Oct 21, 2019
Updated by Purbasha Ghosh Please dont mark it as resolved because I still havent received a successful porting message. I still see the message: "Sorry! requested mobile number is not in active state". Please do not engage in unethical practices.
Verified Support
Oct 21, 2019
Vodafone India Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Gipsy.
Oct 22, 2019
Updated by Purbasha Ghosh Please try calling me between 9am -5pm. My number says unreachable most of the time due to poor network. This is my primary reason for porting out. Please try calling multiple times, hopefully it will get connected.
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Comments

Please send me the call details of my vodafone prepaid number .The call details should be from 1.Oct.2019 to 20.Oct.2019.This prepaid number is on my Aadhar card :[protected]

Virendra Nishad
Ranjit colony, basti, uttar pradesh
Contact no-[protected]
Email -veeru.[protected]@gmail.com
Reply
I am facing the network issue and many tine i complain for the same, but till date it is not solved

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