[Resolved]  Vodafone India — Unable to update my Corporate Connection [protected]'s Email

Address:	Kolkata, West Bengal, 700 007
Website:	www.vodafone.in

SUB: Add Email ID to our Corporate Group NO. [protected]

This issue continues from April 2015. We, Manak Manufacturing, having Corporate Vodafone No. [protected] & [protected], wants to register our Email ID as [protected]@gmail.com.

From April to August, we were trying to get a Corporate Connection. They took 4 months to do this & that to with only 2 numbers in the group. I am unable to Add, Edit, Delete the Plan or Numbers in my Corporate Group as the Email was not registered by them.

Last time, On Spetember 16th, i gone to Vodafone Store at Girish Park. They told me that email will be registered after 24th September. But nothing happened.

After that I gone there several times but nothing happened. I also gone to Park Street Store but they also could not fix the issue.

I had called 198 & 199, used Vodafone App, used the SMS Service for help but they were also unable to rectify my Issue. They told me to write a letter to Vodafone Corporate Department.
I wrote 3 Emails to vodafone Corporate Email help (corporatecare.[protected]@vodafone.com) regarding the same issue. But they were unable to help.

They don't know "WHO IS MY RELATIONSHIP MANAGER ??"

They dont know "Who is the Person Responsible ?"

If you call 199/198, they will say to use Vodafone App or go to Vadafone Store.
If you use Vodafone App, It shows, "You are under a Special Corporate Connection. Contact Authorized Signatory.
If you go to their Store, They just Email their Superiors and tells it will be done within 2 days. But nothing happens.

Each time I contact them, I hv to write/tell the whole Story again.

I need a Compensation for the amount of my time and energy, vodafone has ruined.


Your's Faithfully,

Prem Prakash Parakh

[protected], [protected]