Vodafone India — Unnecessarily added mi_cap_750_30d_promo_3g | |||
I have just move from airtel to vodafone on 24th july 2016 and i took a corporate cug plan and on 25th of july 2016, i received my plan detail, while going through it, i notice that there are few unnecessary promotional pack added to my plan which was not informed nor communicated through msg or anything, when i ask to remove them, customer care executive say it is compulsory cap plan if you took a 250 1gb plan, if you want to remove it, you have to deactivate your 250 1gb plan, now if i continue my plan and if i exceed 123mb after my rs 250 pack 1gb usage, then they will charge 750 rs for exceeding, which is a clear cut cheating, normally if my plan exhaust i use 100 rs booster plan with 300 mb then why in the world i will pay you 750 for exceeding 123 mb...pls explain Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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