Vodafone India — unsolicited activation of zindagi live pack on my number and balance deduction reg.

Address:

Pune, Maharashtra

Dear sir / madam

I am an old customer of vodafone with number [protected]. On 28th september 2018 at 4:37 pm, i received an sms that zindagi live pack has been activated on my number and rs 21 got deducted from the balance.

I raised this issue with the customer care and requested them to refund the amount, but they refused. This is absolutely unacceptable and amounts to cheating.

I again request vodafone people to refund the amount or i will be constrained to opt for mnp.

Thanks