Vodafone India — vas services | |||
I have been charged vas continuously on 2 mobile numbers that m using. The march, april, may and june bill also is added with these charges. First time i got charged i called vodafone and told them about the errors and i got it corrected. Second time it happened also i called and got it corrected. Now again my may bill and june bill has it. They say there were some game link clicked but there is no consent from my end to add that service nor have they informed of such service activation which is a must as per trai. This form of cheating of adding vas on their end without customer knowing of these clicks is complete cheating. The call made to 15523 says i have no vas activated on my number. The other number has amazon prime and vodafone play activated which is a complementary service by vodafone. Please correct the bills. I am literally fed of calling your customer care. They are very arrogant too. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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