Vodafone India — vodafone mobile shield insurance

Address:

NA, 110032

From Vodafone shield insurance, I received a mail including repudiation letter ( The New india assurance) after the document verification of my phone. The reason mentioned for cancellation of the claim is showing to be that my device is 2 years old as per the manufacturing date. How does that matter to me? I bought the same phone and got it insured from your company by paying big bills every month.

If this was the condition, why my product was even insured by you when you were known to this that it will be this much old in the insured period.

I want my phone to be repaired under the policy as because of you people i dint get my device insured from some other reputed brands.

@Vodafone, if it wont work i am going to end my 6 years relationship with you and would love to move to some other provider. Yes obviously the insurance company and vodafone will be dragged to consumer court.