[Resolved] Vodafone India — vodafone prepaid number | |
My name is abhijit mondal and i am writing this email regarding my vodafone connection [protected]. Since last few days, i am receiving a popup message and stating i have used 0.00 mb data and rupees 5.50 is being deducted from my account. I had spoked to one of your representatives, but it seems they don't know why the money has been deducted. Please note mobile data pack setting is turned off on my mobile device. Though frequently i am getting this popup and money is getting deducted. More than 200 rupees has been deducted from my account without my knowledge. I am requesting to look in this matter and kindly do the needful to get the money back as soon as possible. I am a very old customer to vodafone so please don't make me switch connection to some other network. Was this information helpful? | |
Oct 22, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Sep 20, 2019 Vodafone India Customer Care's response Dear Customer, We tried reaching out to you at different time slots on the provided contact number but couldn't get through. Hence request you to share an alternate number & convenient date/time to contact you. Regards, Ashwini | |
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Complained is already registered in your complain portal: The Service Registration number is 3-[protected].