[Resolved] Vodafone India — vodafone - recharge money paid but recharge not done

[Resolved] Vodafone India — vodafone - recharge money paid but recharge not done

M M Gos from Delhi, Delhi

I recharged rs. 69 for my vodafone prepaid mobile [protected]via https:// shop/vodafone/in/shop-prepaid-easyonline-recharge. Jsp and paid the amount using onlinesbi on 16th nov. But recharge not done till today 18th nov2019, i have not receive any sms for this recharge while rs. 69 was deducted from sbi account. Transaction details as follows... 17-nov-19 to transfer inb vodafone vodafone payments rsbi[protected]igahlxilw8 transfer 69.00 Please do the needful to get it corrected or return my money as early as possible. Regards, Dr. M. Goswamy New delhi E-mail:[protected]@gmail.com Was this information helpful? No (0) Yes (0)
Dec 24, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Nov 19, 2019 Updated by M Gos VODAFONE TRANSACTION ID: RSBI820759 VODAFONE ACCOOUNT ID: [protected] Please do the needful to get it corrected or return my money as early as possible. Regards, Dr. M. Goswamy New Delhi e-mail:[protected]@gmail.com Verified Support Nov 21, 2019 Vodafone India Customer Care's response Dear Customer, As per our recent communication, please be informed that your concern has been discussed and the resolution has been communicated to you. Regards, Pooja.
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