Vodafone India — Wrong Bill Charge | |||
I am having a corporate connection of Vodafone, wrong internet charges Vodafone has charge from 28th Onward as per my internet plan till 2 GB is free till 31 oct .but I did not cross 2gb till 31th Oct and I have the proof I m regularly checking my 3G usage by dialling *111# and option 5 or by sending below SMS keyword to 111. I have the last message on dtd 31-oct -2014 and that time I used only 1989 MB so how Vodafone has charge the extra internet uses from 28 to 31 oct .. When i contacted the Vodafone care they told me they will not refund the exta internet charges amount they will refund only 750 rs for wrong bill .. Mobile number [protected] Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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This is altaf kapadia from mumbai my no [protected] this no was working as vodafone corporate plan 1 month back on 27th nov it convert to individual plan then on 5th dec i ported in aircel it's working fine now but on 25th dec 2014 i got msg on my mnp (aircel no)[protected] that i have 276rs due which i not pay then my aircel service will be suspend then i visited vodafone store bandra west i called for duplicate bill (becoz i never got any bill from vodafone from start to till yet) i seen many mistake i charge for itmise bill 50rs and 99rs for voice mail from 27th nov to 4dec and same as 4th dec to 5th dec i raise complaint regarding that i got msg that someone call me on my no before 29th dec but i not got any call then finally i call vodafone custom ore care mr. aman santosh gupta he said my complaint is still open so he cant get any complaint again may be u can got call tomorrow but till today i not got any call yaa but i got an one sms on 2nd jan that i has to pay my due immediately otherwise my service will be stop and i got one msg from my mnp aircel [protected] that my service request no ...registerd with us will be processed by 10th jan ... i dont understand y vodafone not taking any action y i am not getting any call from customer care if i call customer care i am not getting any proper response or any details or satisfied answer pls help me my no is [protected] alter net no is [protected]