Vodafone India — wrong information given by vodafone advisor and vodafone accept the mistake but still vodafone asking money from my side

Address:

421301

Hi Team,

Need your kind support.

Mobile number: [protected]
Name: Abdul Latif Pathan
Alternate contact number: [protected]
Email address: [protected]@gmail.com

Since 2months my number is disconnected due to Vodafone issues and wrong information give by Vodafone advisor and also customer service supervisor accepted the mistake on call. However I have sent all the call recording which I have as per Vodafone request.

Vodafone closing my complaints with remarks and resolutions, while I asked to Vodafone customer service associate and supervise they were not aware the reasons, I have the call recording for the same.

I have loop the email to CEO of Vodafone Mr. sunil Sood as per Vodafone email escalation matrix but no one is taking care of my complaint.

All the necessary documents and email which I have sent to Vodafone attached

Regards,
Abdul Latif