Vodafone India — wrongly charged rs. 310 for value added service charges

My mobile number is [protected], name registered as Union Bank of India, postpaid connection. My connection bill during 15.07.2017 to 14.08.2017 is Rs. 860.22 which includes Rs. 310 for Value Added Service Charges, which I've not been activated by myself. Even I don't know how it was added to my bill. Simply adding value added services without my concern and then charging in bill amount is not expected from such a reputed company like Vodafone. So, please refund back Rs. 310 along with service tax whichever applicable to my account as early as possible and please don't add such type of value added services without my concern in future. Please refer the attached bill as reference. Thank you.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information