[Resolved]  Vodafone Kolkata — slow net speed experienced in rs.196 pack

Address:

Kolkata, West Bengal

dear sir/madam I have been using kolkata Vodafone prepaid connexion for couple of years. my number is [protected]. I am using Vodafone 2gb unlimited data pack for rs.196/month for last six months. quite recently I noticed that the assured data speed before reaching 2gb, i.e, up to 80kbps, is not reaching me. instead I am getting a fluctuated rate of speed, sometimes 1 kbps, sometimes, 5 kbps. sir/madam I am using xperia x10i for last three years and I am confirming you I have no virus in my set till date. when contacted the customer care last month, they were found busy in providing me the settings instead of solving the problems. though I had informed them that my set comes with unique feature to automatically search for correct settings n install it in no time. therefore, sir/madam, I request you to kindly take firm steps against this cheat as fast as possible. thanking you, SK roquibul alam [protected].