[Resolved]  Vodafone Mumbai — Complaint against Vodafone Mumbai

Address:Mumbai City, Maharashtra

I wanted to port my number from Airtel to Vodafone Mumbai. I called customer care and they said they will send their executive to my office as i wanted to port 2 numbers. I gave the executives my passport copy and other details and he said it will be done in 1 week. Its more than 1 month and no response from Vodafone side. I have called customer care multiple times and they are not lodging my complaint and disconnecting my phone when i ask them to let me talk to their senior manager. I am afraid they are going to misuse my passport copy for some other purposes. Please advise what to do.
My cell no: [protected]
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Dec 24, 2016
Complaint marked as Resolved 
Verified Support
Jul 15, 2014
Vodafone India Customer Care's response
Hello Priyanka,

Thanks for your time on call. We'll call you after 12 PM with an update on your concern.

Regards,
Vodafone
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